Director of Program Operations-Empire State Service Corps

The Research Foundation for SUNY • New York, New York • 2h ago

Location: 353 Broadway, NY Category: System Administration Posted On: Fri Feb 20 2026 Job Description:

Job Summary (Function and Scope): SUNY RF is seeking an experienced director of program operations for the State's largest AmeriCorps program, the Empire State Service Corps, supporting over 1,000 SUNY students and 700 AmeriCorps members across an anticipated 60 program sites in a part-time 300 hour paid service work commitment. The director of program operations will be responsible for all program operations, planning and delivery, including team management, staff development, program delivery, location management, administrative oversight and management of programs and new program development. A key component of the role will be serving as the project lead on professional development and training activities for the corps members and professional development for the campus coordinators, as well as development and oversight of campus and program specific budgets and operational considerations. SUNY Empire State Service Corps members receive customized training from a variety of organizational partners with national expertise; the director of program operations will be responsible for establishing and maintaining relationships with critical organizational partners. Due to the rapid growth of the Empire State Service Corps, SUNY RF is looking for a highly organized, clear communicator with experience leading adults through a highly regulated program model with fidelity and significant operational leadership prior experience.

Responsibilities:

Owner and creator of all program project planning, event planning, outreach efforts, and program operations

Responsible for long-term planning and scope/sequence of all program components

Create and manage professional development packages for 60+ coordinators and 1,000 corps members

Create and deliver trainings, monthly webinars, and mini sessions as applicable to both students and staff coordinators

Provide on-going and clear feedback and decision rationale with the 60+ campus coordinators

Ensuring fidelity to the program model and oversight for the 200+ host sites

Some travel (in-state) to campus host sites may be required

Work with the executive director on establishing campus specific budgets, train campuses on allowable expenses and provide clear direction on allowable costs, audit and track campus funding distributions and ensure compliance with allowable expenses guidelines

Help develop a strategy for the evaluation of programs using established by AmeriCorps metrics and practices

Check-ins with campus coordinators or regional campus coordinator team calls

Lead whole team meetings on Summer Corps and year over year relaunch planning

Creates/develops custom programs/training as they arise, with cost estimates & staffing requirements

Tracks program interest/feedback from the community, program participants and families, including building in time for self-reflection

Job Requirements:

Required Education/Qualifications:

Bachelor's Degree

More than 5+ years experience leading training, professional development activities, or other educational activities of large groups

2 or more years prior experience in a director of operations role (or similar position)

Preferred Education/Qualifications:

Excellent project management skills with a proven ability to meet tight deadlines, as well as having multiple interested stakeholders;

Excellent organizational skills and ability to handle multiple competing priorities;

Strong time management skills and attention to detail;

Excellent communication skills including working with multiple campus contacts;

Able to lead and scope and sequence professional development activities and long-term planning initiatives

Experience leading adults as well as students

Salary: $85,000-$95,000 depending on a variety of factors that may include but are not limited to experience, education, training, certifications, and internal equity.

Additional Information:

As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Review of applications will begin immediately and continue until the position is filled.

The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding.

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