Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00056089
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
Applications must be filed athttps://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00056089We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.Are you ready to grow and make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptrollerand#8217;s Office. We take pride in the work we do serving as Stateand#8217;s accountant, tax collector, treasurer, and much more! The Comptrollerand#8217;s office serves virtually every citizen in the state. As Texasand#8217; chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take our collective commitment to public service very seriously.Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.Work HoursMonday through Friday, 8:00am to 5:00pm, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need.
Qualifications: Minimum QualificationsGraduation from an accredited four-year college or university with a major in accounting or business-related field.Experience:Two (2) yearsand#8217; experience in a customer focused environment involving one of the following: providing account information, customer satisfaction or researching information for successful problem resolution.Preferred Qualifications:Preferred Experienceand#8226; Experience with agencyand#8217;s exemption process for franchise, sales, and hotel taxand#8226; Experience providing verbal and written responses to customer requests.and#8226; One (1) year experience planning, organizing and managing workloads to meet production requirementsand#8226; One (1) year experience handling exemptions or exempt entities with a governmental agencySubstitutionsEducation requirement may be substituted with up to four (4) years of related experience.Licenses and Certifications:N/AIn this role you will:and#8226; Processes application requests for exemptions from state franchise, sales, and hotel tax and communicates with applicants via phone, email, fax and/or regular mail. Organizes, prioritizes and manages workload to meet section production requirements. Communicates tax information to taxpayers. Researches and analyzes tax laws, rules and taxpayer account information.and#8226; Applies tax statutes, rules and policies to provide information to customers (internal and external) regarding the exemption process. Performs file maintenance and coding of exemption for franchise tax processing. Completes ongoing training and maintains knowledge of tax laws, rules and procedures.and#8226; Participates in special projects and performs other related duties as assigned.Maximize Your Earnings!At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offeringIf you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!Important Note to the Candidate:Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.MILITARY PREFERENCETo receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentationto this job application. https://hr.sao.texas.gov/CompensationSystem/JobDescriptionsClick on the occupational category for the position.Additional MOS can be found at the State Auditorand#8217;s Office,Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.Applications submitted through Work in Texas:Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.The Comptrollerand#8217;s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.An applicant must be eligible to work in the United States to be hired at the Comptrollerand#8217;s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
