Lead Banker

Peoples Bank • Springfield, MA • 1h ago

Lead Banker - Sixteen Acres - Springfield, MA Regular Full time
Requisition ID: 2553 Salary Range: \$24.50 To \$25.50 Hourly Summary:
The Lead Banker is an experienced multi-unit banker that peer leads the
operational standards of the branch to assist both personal and business
customers with all their banking needs in our universal banking model,
such as opening accounts, processing all transactions accurately and in
a timely manner and taking consumer loan applications. The Lead Banker
is an exemplar in customer service, operational excellence and the
ability to work closely with customers to understand their financial
needs and goals through prescribed sales and service standards and refer
to business partners as needed. Upholds the organizations mission and
values; operating in the best interest of our customer and communities
while delivering the best banking experience. Education and/or
Experience: High School diploma required; Associate\'s degree (A. A.)
strongly preferred and three years related experience; or equivalent
combination of education and experience. Skills needed: Advanced Cash
handling experience, business and mathematical acumen required. Ability
to build credibility and influence with team members Effective
collaboration and listening skills Attention to detail, strong time
management and multitasking skills Analytical and critical thinking
skills Strong communication skills, verbal and written Superior
interpersonal and customer service skills, including the ability to form
and maintain client and business relationships Discretion and a
dedication to protecting the financial privacy of clients, business
partners, and employer Self-directed with the ability to adapt and
achieve results while working under the pressures of shifting priorities
in a dynamic and agile environment Demonstrated effective
problem-solving skills and ability to work independently. Ability to
successfully work and travel to branch locations as needed and assigned
Ability to successfully complete required on the job training and
demonstrate competency in accordance with company guidelines.
Certifications, Licenses and/or registrations: This position requires
National Mortgage Licensing System (NMLS) registration; and ability to
obtain said license after a period to be determined by decisionmaker.
Must be able to successfully complete the registration process, which
includes, but is not limited to, undergoing a criminal background and
credit check and must remain in compliance with the NMLS license
regulations and rules. This position requires driving for work; and
which may include, but is not limited to, possession of a valid
driver\'s license, undergoing driving record check and maintenance of
acceptable driving record. Computer Skills: Knowledge of computer
applications including Word, Excel. Ability to use basic computer skills
to enter and/or retrieve data. Work Environment and Physical Demands:
The working conditions and physical demands described here are
representative of those that must be met by an associate to successfully
perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions. *Work location may vary due to business needs
after employment. Frequent travel is required to and from various
banking centers within reasonable distance and the PeoplesBank Executive
Office in Holyoke, MA. Flexibility is essential for this role. SEE THE
PEOPLES BANK WEBSITE FOR MORE INFORMATION

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