Teller - Part Time

Northwest Bank • Mayville, NY • 2d ago

NY0315 Mayville

Job Description

DESCRIPTION

Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.

ESSENTIAL FUNCTIONS:

Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals

Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.

Actively engage with and greet customers and take ownership to resolve any customer issues or concerns

Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed

Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.

Exceptional delivery of our 5 Culture Promises

Complete educational training as assigned and self-educate using bank designed programs and applications

Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings

Knowledge and adherence to all security and dual control processes

Responsible to participate in branch opening and closing tasks as needed

Protect the bank from unnecessary risk by following compliance, risk, and operational procedures

Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed

Work evening hours and weekends as scheduled, assigned, or necessary

Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

KNOWLEDGE, SKILLS, & ABILITIES:

Ability to establish effective working relationships among team members and participate in solving problems and making decisions

Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written

Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information

Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information

Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Knowledge of computers and the Teller System

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

High School Diploma or equivalent preferred

Work Experience:

Customer service experience preferred

Cash handling experience preferred

Banking and/or retail experience preferred

The pay range for this position is generally $15.50 - $17.05 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.

All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

A t Northwest, we're here for what's next. Whether we're finding opportunities for families, businesses and communities or opening doors for our team, we share a passion for helping the people around us succeed. And we know that in order to provide the highest level of care, we need to understand unique experiences and perspectives. That's why, whether you're interested in a corporate role or something customer-facing, your talent and voice matter. Here, you belong. Working at Northwest, you'll find that we recognize our employees for the important work they do through competitive compensation and benefits, professional development opportunities and by regularly celebrating wins along the way. So, take a look at the opportunities here. And join us as we move into the future making a difference for the people we serve.

Similar Jobs

Teller Part Time

Northwest Bank • Lakewood, NY • 1d ago

Finance, Accounting & Banking

Financial CenterLakewood-DESCRIPTION Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer ser...

1d ago

Go to Apply

Accounts Payable Clerk

Heritage Ministries • Gerry, NY • 2w ago

Finance, Accounting & Banking

Job Description Don't just take a JOB, start a CAREER with Heritage Ministries and change lives forever. Caring is our calling and the team at Heritage Ministries goes above and beyond this to ensure that the Heritage ex...

2w ago

Go to Apply

Sr. Accountant

Robert Half • Jamestown, NY • 4w ago

Finance, Accounting & Banking

Description We are looking for an experienced Senior Accountant to join our team in Jamestown, New York. This role involves overseeing critical accounting functions, supporting financial reporting activities, and ensurin...

4w ago

Closed

Truck Driver/ Mechanic

Kuell Concrete & Asphalt Services LLC • Dunkirk, NY • 21h ago

Trucking & Construction

Seasonal Truck Driver/Mechanic, Dunkirk. Safely operate dump trucks to haul and deliver materials such as ASPHALT, gravel, soil, sand, or debris to and from job sites. Perform pre-trip and post-trip inspections to ensure...

21h ago

Go to Apply

Residential Sales Specialist

Adecco US, Inc. • Jamestown, NY • 2d ago

Sales & Marketing

Adecco is actively recruiting for Residential Sales Specialist positions with a local client in Jamestown, NY. In this role, you will work directly within local neighborhoods, engaging with customers, and sharing informa...

2d ago

Go to Apply

Cook - Entry (Heirloom Restaurant)/Seasonal Employment

Chautauqua Institution • Chautauqua, NY • 2d ago

Retail & Hospitality

Description The Heirloom Restaurant ( https://www.chq.org/discover-chautauqua/eat-drink-shop/heirloom-restaurant/ ) is our flagship restaurant, featuring formal dining and lakeside comfort in the dining room of the histo...

2d ago

Go to Apply

Mechanical Engineer I

Ellwood National Forge • Corry, PA • 2d ago

IT & Engineering

Reference #: 2ad9ce1b-1915-41fc-9c3a-527efbff116e Description There is an opening for a Mechanical Engineer at Ellwood National Forge in Corry, PA, however from time to time maybe assigned to work at the Irvine/Warren pl...

2d ago

Go to Apply

3rd Shift Team Lead

ManpowerGroup • Dunkirk, NY • 3d ago

Retail & Hospitality

Our client, a leading pet food manufacturer, is seeking a dedicated and motivated 3rd Shift Team Lead to join their team. As a 3rd Shift Team Lead, you will be an integral part of the manufacturing operations, supporting...

3d ago

Go to Apply

CMM Programmer

Rand Precision Machining • Falconer, NY • 3d ago

IT & Engineering

Rand Precision Machining is recruiting for a CMM Programmer. We are a growing company, and we are looking for a candidate that is looking for a growth opportunity and a long-time career. Rand Machine Products is highly r...

3d ago

Go to Apply

Medical Laboratory Scientist I

Quest Diagnostics • Corry, PA • 4d ago

Hospital & Medical

Job Description Medical Laboratory Scientist I - Corry, PA, Monday to Friday days vary(3 - 12hr shifts), 6:00 PM to 6:00 AM, with rotational weekends Department: Core Lab Are you intrigued by the science of the human bod...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.