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Customer Service Representative

Transit Team • Minneapolis, MN • 6h ago

Job Duties Answer and manage 100+ inbound calls daily in a professional and courteous manner.

Schedule and confirm reservations for Metro Mobility clients.

Learn and utilize our CRM software to process requests and maintain accurate records.

Collaborate with team members to ensure smooth operations.

Provide clear and empathetic communication to clients, ensuring a positive experience.

Minimum Education Required N/A

Minimum Experience Required Call Center or Inbound Call Experience

Shift Other

Number of Openings 3

Public Transportation Accessible Yes

Veterans Encouraged to Apply Yes

Physical Required No

Drug Test Required Yes

Compensation $18.00 - $18.25 / Hourly

Additional Compensation 3% Increase yearly

Postal Code 55411

Place of Work

On-site

Requisition ID

2025-3293

Job Type

Full Time

Job Benefits

Paid Training

PTO

Medical, dental, vision and life insurance

401k with up to a 5% company match

Employee Assistance Program

Employee Discounts

Earned wage access available with Tapcheck

Career growth opportunities

Application Link

https://gobeacon.wd1.myworkdayjobs.com/en-US/beaconmobilitycareers/details/Customer-Service-Representative_REQ-2025-3293-1?hiringCompany=75ac96f70b89010c2b7e76106bec0000

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