Working Title: IT Business Relationship Manager
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services
Job ID : 90960
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 01/23/2026
Closing Date : 02/02/2026
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Department of Human Services
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $39.73 - $67.92 / hourly; $82,956 - $141,816 / annually
Job Class Option : IS Planning
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Professional
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota's largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.
The IT Business Relationship Manager (BRM) serves as a senior, strategic partner within MNIT DHS/MNsure, working closely with assigned business areas to ensure technology strategy, services, and investments are aligned with organizational priorities and public service outcomes.
This role partners with agency executive leadership, program areas, and MNIT DHS technology teams to shape technology direction, develop multi-year technology roadmaps, oversee service delivery performance, and support the successful adoption of technology-enabled change. Acting as a trusted advisor, the BRM translates complex technology concepts into clear, actionable guidance that supports informed decision-making, modernization efforts, and measurable improvements in program performance, service delivery, and customer experience.
This position operates with a high degree of independence, judgment, and influence, and plays a key role in aligning DHS/MNsure business needs with MNIT DHS technology strategy and standards.
This position requires an employee to be onsite at 540 Cedar Street, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
This position requires a minimum of five (5) years of experience in information technology with responsibility for strategic planning, relationship management, or service oversight within complex IT environments.
Experience must include:
Serving as a strategic advisor or primary point of contact between IT organizations and business or program areas, including building and maintaining effective stakeholder relationships.
Aligning IT strategies, initiatives, or services with business objectives, organizational priorities, or service delivery outcomes.
Participating in or influencing technology planning activities, such as technology roadmaps, portfolio planning, or prioritization of IT initiatives.
Oversight of IT services, initiatives, or vendors, including monitoring performance, identifying risks or issues, and supporting resolution or continuous improvement efforts.
Demonstrated ability to communicate clearly and effectively with diverse stakeholders, including translating complex IT concepts into actionable information for business and leadership audiences.
Demonstrated customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months.
Preferred Qualifications
Experience working in large, complex public-sector or agency-based IT environments.
Experience supporting or contributing to technology modernization initiatives, digital service delivery efforts, or organizational transformation.
Familiarity with IT governance processes, procurement practices, or compliance requirements within government or regulated environments.
Experience supporting technology-enabled change efforts, including stakeholder engagement, communication, or adoption activities.
Strongly Preferred Qualifications
Experience serving in a senior IT advisory, business relationship management, or similar role supporting executive or senior leadership.
Demonstrated experience developing, influencing, or maintaining multi-year technology roadmaps or strategic technology plans.
Experience overseeing or evaluating IT service performance against service expectations, service levels, or defined business outcomes.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
