Designated Driver Trainer

WM • Phoenix, AZ • 1d ago

I. Job Summary

The Designated Driver Trainer (DDT) is a dual-role position responsible for operating and servicing a route while stepping into the driver trainer role as needed to support new driver onboarding and ongoing development. This position ensures continuity in daily operations while also playing a critical role in training newly hired drivers to operate safely, efficiently, and in compliance with company and regulatory standards. The Designated Driver Trainer observes and evaluates new drivers' performance, focusing on safe driving habits, defensive driving skills, and adherence to procedures. Additionally, the Designated Driver Trainer provides coaching and targeted training to drivers with safety performance issues, fostering continuous improvement. This role requires a strong commitment to safety, mentorship, and driver development, balancing operational responsibilities with hands-on training when needed.

II. Essential Duties and Responsibilities

Operates a vehicle specific to the assigned line of business safely and efficiently, servicing routes in compliance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) regulations as well as all local, state and federal laws while performing all standard driver responsibilities, including pre- and post-trip inspections and ensuring timely and effective waste or recycling collection.

Conducts on-the-job training and coaching on proper vehicle operation, defensive driving techniques, and adherence to safety practices for new drivers and retrains drivers who have been re-assigned to new routes, line of business, or drivers having driving performance issues (i.e. Most Help Needed or Multiple Incident Employee).

Observes drivers to assess their ability to safely operate and maneuver a WM vehicle and provides immediate, constructive feedback to ensure proper and consistent safety and performance duties are achieved.

Instructs and reinforces WM SAFETY defensive driving skills, WM Way processes, and OBU tablet usage to drivers.

Keeps accurate records of the driver's progress, including areas of strength and improvement, completed training tasks, and additional training and coaching recommendations.

Reports driver performance data to the Operations Manager and Onboarding Optimization Manager; highlighting both strengths and areas for improvement; recommends additional coaching and training if needed.

Mentors drivers by providing guidance and support as they transition into their roles, helping them develop skills and confidence.

Serves as an ambassador for WM by promoting the company's values and safety standards, ensuring drivers uphold high performance and compliance expectations.

III. Qualifications

A. Required Qualifications

High School or GED Required

2 years of experience operating a WM vehicle requiring a CDL Required

Class A or B Commercial Driver's License (CDL) with an air-brake endorsement. Required

B. Preferred Qualifications

2 years equivalent military driving within the last seven (7) years

2 years equivalent experience in supervising personnel, training or coaching others

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

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