Duties:

Under the supervision of the Supervisor, Domestic Operations, support the overall objectives of Joni and Friends' Global Operations department. Perform duties and responsibilities including, but not limited to:

Supply Chain Division

Cross-train to learn, understand, and develop competency in the three Supply Chain coordination areas: wheelchair collection, wheelchair restoration, and transport logistics

Cultivate great working relationships internally and externally (domestic and international) by providing excellent communication, customer service, and quality control for all Supply Chain processes and tasks

Collection and Restoration

Prepare and process weekly and month-end reporting

Assist in delivery of pictures and stories of wheelchair recipients to Restoration Centers to encourage program workers

Coordinate allocation of resource materials for Wheels for the World (WFTW) Outreaches, Restoration Centers, and Wheelchair Collection Volunteers

Support all aspects of new wheelchair procurement (sourcing, invoice processing, and shipment tracking)

Support regular communication with Restoration Center and collection stakeholders

Transport Logistics:

Update project management tools with all pertinent transport details to prepare and maintain the wheelchair shipment schedule

Support the commencement and tracking of domestic and international shipments of wheelchairs and other equipment, obtaining regular status updates for the Supply Chain team

Disseminate accurate and timely documentation necessary for expediting domestic and international shipping

Ensure timely processing of all project shipment verification reports

Systems and Processes:

Provide input for system and process change, development, and maintenance to increase efficiency and accuracy in Supply Chain services

Monitor financial advances and consolidate receipts to prepare expenditure reconciliations and reimbursements

Other duties and projects as assigned by supervisor to support department and organizational needs

Qualifications:

Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith

Desire to serve in a growing and dynamic Christian service ministry

Associate Degree, equivalent work experience, or supply chain or logistics certification

Two to three years of comparable process coordination experience

Able to support and integrate with other departments

Must be a self-starter, flexible and able to multi-task

Takes initiative to seek other work when assigned tasks are complete

Uses good judgment in working with and for a diverse group of volunteers

Demonstrates effective and diplomatic written and verbal communication skills

Maintain a sense of tidiness and orderliness in the workplace

Basic accounting knowledge

Ability to manage workload to meet deadlines

Some travel may be required to audit Supply Chain program activity

Ability to learn new applications quickly

Experience using CRM software like Salesforce is preferred

Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet

Understanding of Christian ministry and specifically Joni and Friends is desirable

Compensation is $22.00-$24.00 per hour. This is a hybrid position, in office Monday, Tuesday, and Thursday, remote Wednesday and Friday.

Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

MINISTRY LIFE:

Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees "Lead like Jesus*" and perform their work with excellence.

CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:

Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends' programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:

Active Participation - Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities

Continuous Growth - Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry

Culture of Belonging Approach - Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding

Integration of Faith and Work - Ensure that Christian values are a driving force in all aspects of work

Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.

BIBLICAL COMMISSION:

"Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame...go out to the roads and country lanes and compel them to come in, so that my house will be full." Luke 14:21-23 (NIV)

VISION:

"A world where every person with a disability finds hope, dignity, and their place in the body of Christ."

MISSION:

"To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability."

VALUES:

Honor God in everything we do

Build relationships based on trust and respect

Maintain integrity and excellence in programs and services

Practice responsible stewardship

Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a "Best Christian Workplace" according to surveys by the Best Christian Workplace Institute (BCWI).

Joni and Friends

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