Sales Associate

The Paper Store • Hadley, MA • 26min ago

HADLEY Sales Associate The Paper Store is committed to being the
premiere destination for all of our customer?s gift-giving needs. Our
mission is to share our passion for The Paper Store with each customer,
during each visit, by going above and beyond their expectations for both
selection and service. Sales Associates are responsible for delivering
world class service, achieving sales goals and maintaining merchandising
standards in a fun and fast paced retail environment. . Sales Associates
report directly to the Store Team Leader and other members of
management. Sales associates are responsible for providing customers
with a unique shopping experience by utilizing the G.U.E.S.T. service
approach. Sales Associates responsibilities also include following
company guidelines when ringing up customers at the POS, processing new
product, stocking shelves, recovery of the sales floor, and cleaning
throughout the store. KEY RESPONSIBILITIES: Act as a TPS Champion by
modeling the G.U.E.S.T. service approach, and consistently delivering
World Class Service Greet and welcome every customer warmly and with
enthusiasm Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers?
needs by providing in-depth product knowledge Suggest additional items
to build onto sales by utilizing effective selling techniques Thank the
customer sincerely and invite them to return and shop with us again Be a
TPS brand ambassador Build customer loyalty by being friendly, attentive
and respectful of customers Contribute to a positive work environment
with respectful, ethical behavior and honest communication,
demonstrating professionalism at all times. Professional presentation in
attire, demeanor, appearance and compliance to company dress code
Support all sales efforts and initiatives across all business channels
in an effort to maximize company sales Consistently capture accurate and
valid customer information at the POS Maintain awareness of all current
promotions and process them correctly at the Point of Sale
Enthusiastically participate in training and development as required
utilizing all training resources Prepare incoming product for the sales
floor by following instruction and guidance from supervisors Merchandise
product following company visual guidelines and visual standards After
comprehensive training, performing ear piercings and providing a safe,
sanitary experience in accordance with state, federal and CDC
guidelines. (select locations) Demonstrate a fundamental knowledge of
computers, systems and programs relevant to the position Maintain store
maintenance and cleanliness standards Complete all other tasks as
directed by store management in assigned time frame Comply with all
company policies and procedures JOB REQUIREMENTS: Previous experience in
specialty retail is preferred, but not required Ability to work a
flexible schedule to include nights, weekends, and holidays Ability to
multitask while being attentive to customers and remaining flexible to
the needs of the business Possess an ability to work well in a team
environment Proficient in using Microsoft Office and POS Systems Ability
to stand for long periods of time Professional conduct, demeanor and
attire, in compliance with company dress code Ability to lift and
mobilize medium to large items up to 50 lbs., while utilizing
appropriate safety techniques For more details and full job description
please see website.

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