Account Representative 1

Arvato Bertelsmann • Pleasant Prairie, WI • 1d ago

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients.

Your Tasks

Create deliveries daily and monitor order processing.

Monitor stock availability to ensure timely order clearance.

Support account and purchasing team to troubleshoot order issues.

Communicate with customers on order status and expected delivery dates.

Coordinate return shipments (e.g., create return labels).

Prepare and maintain status reports for client, management, and internal communications.

Oversee customer accounts to ensure SLAs are met.

Manage inventory updates, promotional planning, customer return cases, and inbound planning.

Assist the Account Manager in providing data, advice, and resolving problems.

Work closely with operations to ensure program requirements are met.

Participate in business reviews with the customer.

Continuous involvement and support with departmental process improvements

Abide by all company safety and hygiene regulations Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

Your Profile

At least two years of Customer Service Experience

At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required

High School Diploma or equivalent

Must display initiative and flexibility to work in a fast-paced, changing environment

College degree preferred

Microsoft Office experience in PowerPoint and Power BI preferred

3PL, Supply Chain, Logistics or similar experience preferred

Ecommerce experience preferred

SAP knowledge preferred

Project management experience preferred

Strong organizational skills

Solid analytical ability

Strong verbal and written communication skills

Sleep Number • McHenry, IL • 5d ago

Sales & Marketing

Company Overview Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guid...

5d ago

Go to Apply

Director of Marketing

STELLA HOTEL & BALLROOM • Kenosha, WI • 6d ago

Sales & Marketing

JOB REQUIREMENTS: Position: Director of Marketing Location: Kenosha, WI Job Id: 1291 # of Openings: 1 Join our team as our Regional Director of Marketing! Gorman & Company is seeking an experienced and strategic Regi...

6d ago

Go to Apply

Firearms Sales Outfitter

Cabela's • Gurnee, IL • 6d ago

Sales & Marketing

POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various sellin...

6d ago

Go to Apply

Inside Sales Representative

Aston Carter • Racine, WI • 6d ago

Sales & Marketing

Customer Service Representative Position Summary: We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional...

6d ago

Go to Apply

Digital Marketing Specialist

FRESENIUS-KABI USA LLC • Pleasant Prairie, WI • 6d ago

Sales & Marketing

JOB REQUIREMENTS: Job Summary The Digital Marketing Specialist - Cell & Gene Therapy (CGT) Technologies leads the development and execution of integrated digital marketing strategies that drive audience engagement, b...

6d ago

Go to Apply

Performance Marketing Specialist

Cole-Parmer • Vernon Hills, IL • 6d ago

Sales & Marketing

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13030721 Job Title:Performance Marketing Specialist Reports To:Director, Digital M...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.