Customer Service Representative

S & G Stores- Stop & Go • Defiance, OH • 16h ago

Full job description {#full-job-description tabindex="-1"}

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities:

? Provide excellent customer service leadership to all customers.

? Acknowledge/Greet all customers that come into the store.

? Ensure that all company policies are being followed.

? Promote and maintains a clean and organized store appearance inside and out.

? Efficiently process both cash and card transactions with integrity.

? Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.

? Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.

? Monitor store activities to ensure that transactions are taking place in the proper manner

? Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

? Unloading trucks for restocking the store.

Requirements:

? Must have retail and food service experience.

? Able to occasionally lift 50 pounds.

? Able to frequently lift objects up to 10 pounds.

? Able to stand for an entire shift.

? Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.

? Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.

? Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores

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