Restaurant General Manager

Shake Shack • Massachusetts, Massachusetts • 2w ago

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

Lead, coach and develop team members

Manage inventory, quality, and safety protocols

Meet and exceed financial and profitability goals by managing budget

Maintain top-notch standards of excellence and hospitality

Drive sales and profits while developing people

Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.

Manage payroll and scheduling

Promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security

Ability to learn and train others on all aspects of the Shack operations

Demonstrated ability to champion hospitality and motivate team members

Strong leadership skills with a focus on coaching and achieving excellence

Knowledgeable in all financial aspects of business operations

Minimum 3 years of P&L responsibilities

Food handler certification, preferred

Willingness to work flexible hours

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability Insurance*

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Access to Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care Accounts*

Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $81,723.20 - $107,307.20

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built...and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer?

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Similar Jobs

Retail Stocking Associate

Harbor Freight Tools • Massachusetts, Massachusetts • 2h ago

Retail & Hospitality

170437BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

2h ago

Go to Apply

General Manager - Retail

ARAMARK • Massachusetts, Massachusetts • 3d ago

Retail & Hospitality

Job Description Aramark Healthcare+ is searching for a General Manager of Retail to oversee multiple retail locations and catering operations at BrownHealth. The General Manager of Retail plans, administers and directs m...

3d ago

Go to Apply

Cashier/self-checkout

Michaels • Massachusetts, Massachusetts • 2w ago

Retail & Hospitality

Store - BOS-NEWTON, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading a...

2w ago

Go to Apply

Retail Store Manager

Michaels • Massachusetts, Massachusetts • 2w ago

Retail & Hospitality

Store - BOS-STONEHAM, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experi...

2w ago

Go to Apply

Assistant store manager

Michaels • Massachusetts, Massachusetts • 3w ago

Retail & Hospitality

Store - BOS-EVERETT, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deli...

3w ago

Go to Apply

Sr New Product Lead, Tech, Robotics Supply Chain

Amazon • Massachusetts, Massachusetts • 1d ago

IT & Engineering

Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here...

1d ago

Go to Apply

Account Executive - Mid-Market [REMOTE]

Iteris, Inc. • Massachusetts, Massachusetts • 2d ago

Sales & Marketing

We are seeking a high-performing Mid-Market Account Executive to drive sales and customer success across the Northeast and surrounding market. This role is responsible for managing a blended quota of hardware, software,...

2d ago

Go to Apply

Customer Service Representative

Teleperformance USA • Massachusetts, Massachusetts • 3d ago

Management & Administrative

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business...

3d ago

Go to Apply

Physical Therapist (Journey Travel) - PT

Genesis Healthcare • Massachusetts, Massachusetts • 4d ago

Hospital & Medical

Overview At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for ch...

4d ago

Go to Apply

Field Service Account Manager

Clean Harbors • Massachusetts, Massachusetts • 4d ago

Management & Administrative

Clean Harbors is seeking a Field Services Account Manager in Marlborough, MA join the Environmental Sales team. The Field Services Account Manager is responsible for lead generation and securing Field Services business (...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.