Overview
Bowhead seeks a Executive Communications Administrator to support our customer on the PICRD II contract in Colorado Springs, CO.
Responsibilities
Provide CSD helpdesk services as available commensurate with CSD Helpdesk Administrator LCAT.
Provide IT services, Service Desk, and VTC support for increased operations during Tier 1 National Level Exercises (NLEs).
Complete account requests for exercise augmentee personnel from HQ USSPACECOM at least two days before NLE STARTEx.
Revoke augmentee personnel access within two weeks of NLE EndEx upon notification from HQ USSPACECOM.
Provide support within one hour of notification by designated Government personnel during core hours. During core hours, provide support within one hour of notification, or outside of core hours within two hours of notification.
Provide Executive Communications Support to identified Priority 1-3 customers within HQ USSPACECOM and GOFO housing.
Utilize a dedicated phone number provided by USSPACECOM for executive communication support.
Service all IT and communications-related issues for HQ USSPACECOM mission computer hardware, software, and LANs. Provide minimal on-call support (outside of core hours) for the 10 GOFO residences on PSFB.
Follow the Priority Customer table for servicing identified priority customers, managed by the Executive Communications Government Team Lead.
Qualifications
BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution fulfills the educational requirement.
Over four years of technical experience.
Meets the Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 451 (NIST: OV-SA-001).
Experience providing Tier 1 - 4 service desk and job control functions.
Experience solving issues and configurations on military devices such as desktops, mobile devices (cellular phones, tablets, MiFis), and printer management.
Experience coordinating with host-bases and service providers to submit communication/IT requests.
Experience performing trend analysis on fielded equipment and systems to identify adverse equipment performance.
CERTIFICATION REQUIREMENTS:
Required: CompTIA Security- Desired: Cloud+, GICSP, GSEC, or SSCP.
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a Top Secret security clearance with SCI eligibility.
Physical Demands:
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
LI-DNI
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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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ID 2025-23926
Category Information Technology
Location : Location US-CO-Colorado Springs
Min USD $90,000.00/Yr.
Max USD $100,000.00/Yr.
Minimum Clearance Required Top Secret/SCI
Travel Requirement Less than 10%
