Solutions Specialist

Motus • Chicago, IL • 14h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12991380 Motus\ \ United States\ \

Motus is the definitive leader in mobile workforce solutions. Its platform simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Empower your team with a suite of fully integrated solutions that take the complexity out of compliance. Peace of mind included.

At Motus, were dedicated to making WorkLife better for everyone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether.

Position Description:

As a Vehicle Solutions Specialist, you will serve as a trusted expert on Motus suite of products and services, delivering consultations to customers on vehicle reimbursement program design and optimization. Leveraging your system and reimbursement data expertise, you will build and interpret complex reports, model reimbursement scenarios, and provide actionable insights to meet customer-specific business objectives and reach their reimbursement financial goals. Your role sits at the intersection of data analysis and program consulting, requiring a driven, customer-centric mindset and a collaborative approach across teams.

Position Duties:

Lead and schedule calls with internal and external customers to

provide consultation and guidance on program design, configuration, and optimization to meet customer objectives with a high degree of accuracy and within SLA timelines.

Perform in-depth data analysis on customer data and create

recommendations for customer programs based on data trends, benchmarking, and experience.

Partner cross-functionally with internal stakeholders including

Customer Success, Account Management, Product, Technology, and Support to deliver insights and recommendations that improve program performance.

Implement program settings based on customer goals in collaboration

with both customers and internal teams.

Build and maintain custom reporting for customers using advanced

system expertise

Document and manage all work within established systems including

customer interactions, requirements/decisions and resolutions

Liaise with the Account Management, Customer Succes, Product,

Finance, and Operations teams as necessary to ensure proactive and timely resolution of customer requests.

Utilize expertise to build knowledge base materials and implement

solutions dedicated towards operational efficiency.

Ensure timely completion of recurring customer reports (monthly,

quarterly, annual) while maintaining high standards of accuracy.

Execute customer-specific requests within agreed upon timeframe

Manage time effectively to balance job breakdown of 45% reporting,

40% data analysis and implementation and 10% consulting

Skills and Characteristics:

1-3 years of client support experience, preferably in a B2B, SaaS environment.

Expert knowledge of data analytics tools including Microsoft Excel pivot tables and formulas functions.

Ability to trend data and use expertise to create program recommendations based on advanced industry and system knowledge.

Experience in consulting and guiding customers on best practices to achieve a financial goal.

Ability to positively articulate difficult concepts and methodologies to clients.

Dedication to service excellence and ability to manage customer projects and requests within agreed upon timeframe

Attention to detail and strong organizatio\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI278184241

Motus

Go to Apply

Share this job

Similar Jobs

Patient Care Technician - PCT

Fresenius Medical Care North America • East Chicago, IN • 30min ago

Hospital & Medical

PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policie...

30min ago

Go to Apply

Traffic / ITS Engineer - HYBRID IN MANY OFFICES

AECOM • Chicago, IL • 1h ago

Management & Administrative

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he...

1h ago

Go to Apply

Lead Data Scientist - 78412-8586

Here • Chicago, IL • 1h ago

IT & Engineering

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12993140 What\'s the role? HERE is searching for a Lead Data Scientist for our Fou...

1h ago

Go to Apply

Adjunct Faculty, English Composition online - SP26

College of DuPage • Glen Ellyn, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12991249 r rAdjunct Faculty, English Composition online - SP26 r rAdjunct Faculty,...

2h ago

Go to Apply

Associate Director, SAT Suite Program Operations - REQ002239_1-3175

TheCollegeBoard • Chicago, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12991373 **Associate Director, SAT Suite Program Operations College Board -** Coll...

2h ago

Go to Apply

Associate Director, Medical Science Liaison - Midwest - R2585-3490

Insmed Incorporated • Chicago, IL • 2h ago

Hospital & Medical

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12991291 Company Description Insmed is a global biopharmaceutical company on a mis...

2h ago

Go to Apply

Sales Representative - Uniform

Cintas • Bedford Park, IL • 2h ago

Sales & Marketing

Requisition Number: 211412 Job Description Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Uniform Division. Responsibilities include prospecting, cold calling, se...

2h ago

Go to Apply

Director, Sales Excellence - Search Advertising

Microsoft Corporation • Chicago, IL • 2h ago

Sales & Marketing

As Director of Sales Excellence supporting the Search and Audience Advertising Sales organization, you will lead a team of high-performing Sales Excellence specialists. This role combines strategic leadership, operationa...

2h ago

Go to Apply

Manufacturing Engineering Specialist

Grayhill Inc. • La Grange, IL • 6h ago

IT & Engineering

Grayhill designs and manufactures intuitive human interface solutions that make life simpler, safer and more efficient. Standard products include optical encoders, rotary switches, keypads, joysticks, displays, touchscre...

6h ago

Go to Apply

Market Service Manager - UniFirst

UniFirst Corporation • Hammond, IN • 6h ago

Management & Administrative

Market Service Manager - UniFirst Location: Hammond, Indiana Job ID 2505250 Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.