Associate Director, SAT Suite Program Operations - REQ002239_1-3175

TheCollegeBoard • Chicago, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12991373 **Associate Director, SAT Suite Program Operations

College Board -** College Readiness Assessments (CRA) Division

Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).

Role Type: This is a full-time position.

About the Team

The College Readiness Assessments (CRA)division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to life after high school.The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers, colleges, and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.

About the Opportunity

As the Associate Director of SAT Suite Program Operations, you will play a pivotal role in translating vision into action across a defined program of high-impact initiatives. Partnering closely with the Vice President you will scope, prioritize, and deliver strategic efforts that strengthen the SAT Suite\'s operational excellence, alignment, and innovation capacity. Your work will focus on program visibility and risk management, cross lines of business insight consolidation, data standardization for state and district partners, and ROI based tracking. You will lead these initiatives from planning through execution, bringing expertise in project management, strategic thinking, data analysis, and change management to deliver measurable results that support students and educators nationwide.

This role is centered on process creation/improvement and information management: simplifying our work, creating consistency across documentation and workflows, and ensuring staff can quickly access, understand, and apply business-critical information.

As an ideal candidate, you are a strategic operator who is detail-oriented, systems-minded, and skilled at creating order out of complexity. You thrive in environments where you can streamline workflows, standardize documentation, and bring clarity to how work is tracked and shared across teams.

This is a highly visible and dynamic role with significant responsibility for shaping one of the most recognized educational programs in the country.

In this role, you will:

Program Coordination and Information Management (60%)

Project manage the production of case studies, best practices, and

testimonials thatamplify SAT Suite value and customer success.

Implement and manage a system that captures purpose, cost, and

outcomes for various expenses and investments within CRA in partnership with Finance and other divisions.

Track adoption, engagement, and renewals of the SAT Suite, ensuring

data informs program refinement.

Build and maintain a shared CRA resource hub that integrates

insights across K-12, State, and Weekend lines of business.

Standardize tagging, versioning, and onboarding protocols so staff

can quickly access business-critical information.

Support various strategic initiatives as needed on behalf of

division

Launch and maintain centralized tracking of all major CRA program

initiatives (SAT Weekend and K-12) to provide CRA Leadership with real-time clarity on progress, blockers, and risks.

Establish a standardized intake and documentation process, ensuring

biweekly status updates and timely escalation of risks.

Workshops & Contract Coordination and Deliverables (40%)

Coordinate key deliverables across internal and external stakeholder

groups to ensure accuracy and timeliness

Support the creation of standardized workshop kits (slide decks,

facilitation guides, customer-customizable materials).

Implement a feedback loop(surveys, benchmarking reports) to ensure

workshop quality and customer satisfaction

About You

3-5+ years of experience in program operations, project

coordination, grants management, or executive-level initiatives

Experience with project management, operations, and administrative

work

Excellent organizational and planning skills, including attention to

detail and the ability to effectively handle multiple tasks simultaneously

Strong analytical and organizational skills, including experience

working with budgets, reports, and project tracking tools

A customer service mindset including a strong desire to influence and mo

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