Senior Service Product Specialist - Generator Circuit Breakers

Hitachi Energy • Mount Pleasant, PA • 3h ago

Reference #: R0105363 The Opportunity

At Hitachi Energy, we're driving the transformation of the power grid-making it more reliable, sustainable, and intelligent. As a Senior Service Product Specialist, you'll be a key player in shaping service strategies that extend the life and performance of high-voltage systems, including Generator Circuit Breakers (GCBs). This is more than a technical role-it's a strategic opportunity to influence how energy is delivered across the globe.

You'll collaborate with cross-functional teams to enhance service offerings, support lifecycle management, and deliver training that empowers both internal teams and customers. Your insights will help define product characteristics, guide go-to-market strategies, and ensure our solutions meet evolving customer needs. Whether you're in the field, at a trade show, or working with engineering and sales, your work will directly impact the reliability of the grid and the satisfaction of our customers.

How You'll Make an Impact

Provide expert support on GCB service and product-related matters

Deliver training on new products and services to internal teams and customers

Maintain and validate customer installed base data

Recommend service strategies to extend equipment lifecycle

Collaborate on training programs and sales initiatives

Support field visits and customer inquiries

Contribute to go-to-market strategies and value propositions

Represent the service business at trade shows and industry events

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

Bachelor's degree in Electrical or Mechanical Engineering

Minimum of 8 years in service operations, engineering, or technical sales

Proven expertise in medium or high voltage equipment and systems

Strong understanding of power systems and generation industry

Excellent communication and interpersonal skills

Ability to work independently and build strong relationships

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

Health Care (medical, dental, vision, etc.)

Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)

Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)

Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

Apply now Current employees apply here

PLEASE CLICK "APPLY" ON PACAREERLINK PA.GOV AND SEE "FOLLOW-UP INSTRUCTIONS"

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.

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