Counter Sales Representative

US LBM • Wellfleet, MA • 4d ago

Mid-Cape Home Centers traces its roots back to 1895, & today supplies
professional builders, remodelers & homeowners in Massachusetts? South
Shore, Cape Cod & the Islands with lumber & specialty building materials
from its six locations in the southern coastal region of Massachusetts.
. A Brief Overview The Counter Sales Representative is responsible for
assisting customers & contractors with the sales process by taking
orders over the counter, answering questions, & receiving payment for
customer orders. This position typically works in a retail environment.
What you will do Greet & interact in a positive manner with customers.
Assists with questions regarding merchandise, location of merchandise in
store, pricing, & promotions. Process customer sales through use of cash
register. Receive payment by cash, check, credit cards, vouchers, or
automatic debits & processes according to company standard procedures.
Provide initial response to customer inquiries regarding product
selection, placement of orders, requests for prices & quotations,
complaints & scheduling of deliveries & installations, & providing
customer follow-ups. Facilitate product selection of scheduled & walk-in
showroom customers, using proper forms to assure consistent records of
selections. Purchase special products & obtain information on pricing
specifications, uses & availability. Attend assigned training & meetings
as required to increase knowledge of entire product offering. Create
accurate & complete invoices, work orders, & sales tickets. Code & input
customer orders, pricing information & additional data into the computer
system. Issue refunds or credits to customers with manager approval when
necessary. Bag, box, or wrap merchandise; prepare packages as necessary.
Correctly maintain all cash levels at the registers, compute & record
totals of transactions. Responsible for appearance of the showroom, the
physical integrity & pride of the showroom. Maintain store environment
including doors, floors, windows, ceilings, restrooms, & workstations.
Clean & dust products, displays & face of the products. Maintain stock
levels on the sales floor & in the stockroom. Assist with physical
inventory. Required For All Jobs Perform other duties as assigned.
Comply with all policies & standards. Adheres to Company?s commitment to
workplace safety. Education Qualifications High School Diploma or GED
required. Experience Qualifications 1-3 years of building material
knowledge & sales experience preferred. Skills & Abilities Commitment to
providing excellent customer service, strong oral & written
communication skills. Maintenance of professional demeanor. Must be
detail oriented & highly observant. Must be able to multi-task. Must
possess good mathematic skills. Able to use a calculator & computers.
Knowledge of building materials, applications, related equipment, &/or
construction industry. Good interpersonal & customer relations skills,
vendor knowledge, ability to read, write & perform basic mathematical
calculations & excellent oral & written communication skills. Ability to
read & understand blueprints. Should be familiar with computer, printer,
telephone, copy machine, fax machine, engineer?s scale/ruler, mechanical
tools, inventory, & inventory control. Must be able to drive & walk
throughout yards, plants & offices, computer literate with Microsoft
Office products & Trend system. Ability to work Saturday & evening
schedules as required. Mid-Cape, a Division of US LBM Holdings, LLC is
an equal opportunity employer. We do not discriminate on the basis of
race, color, religion, creed, national origin or ancestry, sex, age,
physical or mental disability, veteran or military status, genetic
information, sexual orientation, gender identity, marital status,
military status, order of protection status, or any other legally
recognized protected basis under federal, state, or local law.

US LBM

Go to Apply

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