Director of Implementation - xIlh1gWKeFQJ-6400

Daniels Sharpsmart Inc • Chicago, IL • 8h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12945389 Who are we looking for:

An experienced leader with a background implementing and deploying new products, services, or systems in a healthcare environment to oversee our Implementation team. Experience working in Medical Waste is preferred but not required. The ideal candidate must have excellent organization and communication skills and be able to interact seamlessly with customers and key internal stakeholders at all levels of the organization.

Role Overview:

This role will be responsible for managing a team of Implementation Project Managers and other Implementation support personnel. They will take ownership for and quarterback all Implementation processes to ensure the smooth and successful deployment of the Daniels Sharpsmart system at new customer locations with minimal impact on their day-to-day operations. This includes management and tracking of the entire Implementation lifecycle from pre-contact execution to the first customer invoice and beyond.

Duties and Responsibilities:

Mange and oversee the development of Implementation Project Managers and other Implementation support personnel

Hire and train new team members as needed

Delegate tasks and assignments to Implementation team as needed

Manage all aspects of implementations at new customer locations

Work closely with the Sales team to plan for new opportunities in the Sales Pipeline

Work closely with the Director of Installation and Supply Chain Director to ensure all product is delivered for new customer installations on time

Develop KPIs to measure the team\'s performance

Update and create new SOPs as needed

Collaborate with internal departments and stakeholders to streamline processes

Develop and implement systems, process improvements, and strategies to optimize and enhance the overall operations of the Implementation team and Implementation process

Analyze data and trends to identify areas for improvement and implement changes as needed

Work with customers and internal stakeholders to help resolve any issues as they arise

Other duties as assigned

Candidate Profile

Skills & Qualifications

Bachelor\'s Degree

5+ year in a leadership role

Experience implementing and deploying new products, services, or systems in a healthcare environment

Strong project management skills

Self-motivated, self-directed, problem solver with excellent communication skills

Excellent interpersonal skills

Highly organized

High level of personal ownership

Strong leadership skills

Excellent attention to detail and accuracy

Excellent communication skills

Ability to work independently without minimal direct supervision

Attention to detail and ability to prioritize tasks appropriately

Ability to lead and influence direct and non-direct reports

Must be able to work well under pressure and meet deadlines in a fast-paced growth environment

Ability to work independently and make high impact decisions with limited data

Ability to adapt to changing situations as new information and updates become available

Ability to learn and utilize new computer programs

Strong Analytical and problem-solving skills

Proficient in Excel and other Microsoft Office products

\$105,000 - \$130,000 a year

\"The pay range for this position is \$105,000 to \$130,000 base salary. Actual compensation within this range will depend on factors unique to each candidate, such as prior experience, skill, certifications, and work location. Pay variations by location reflect local conditions and differences in the cost of labor.

At Daniels Health, we are committed to supporting our employees\' well-being, work-life balance, and career growth through a comprehensive benefit package. Eligible employees enjoy benefits such as medical, dental, and vision insurance, retirement savings plans with company match contributions, paid vacation and sick time, wellness resources, life insurance, and professional development opportunities.\"

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