Sales Coordinator

Generac Power Systems • Waukesha, WI • 2d ago

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

Job Summary : As a Sales Coordinator, you will play a crucial role helping the inside and outside sales teams improve their productivity by being the liaison between the dealer/installer and our internal business partners. The Sales Coordinator will be responsible for managing administrative activities not tied to revenue, coordinating sales activities, and fostering effective communication between the sales department, internal business partners and our customers. This position requires excellent organizational and communication skills, attention to detail, and the ability to collaborate with various stakeholders.

Essential Duties and Responsibilities:

Run reports to support customer meetings and the overall sales process (future state)

Create PowerPoint presentations to aid as a selling tool for ISR's and Field Sales (future state)

Process manual orders for dealers that are purchasing through a retail outlet

Partner with internal business partners to help with post order support

Maintain and monitor customer portals on Generac websites (D360 and eCommerce) to ensure accuracy, completeness and be first line support when issues arise.

Create and maintain process documents for the team to develop a self-serve mentality

Process name changes and business changes for Dealers that are going through acquisitions

Proactively monitors sales levels for dealers and communicate accordingly to the sales team if the dealer is close to gaining or losing a tier

Act as a liaison between the sales teams, internal business partners, and external customers, fostering effective communication and collaboration.

Ongoing effort to enhance processes and procedures by utilizing a Continuous Improvement mindset.

Manage Sales Coordinator inbound and outbound calls as well as email correspondence from internal and external customers

Supporting other non-revenue generated work to support our sales teams

Minimal Qualifications:

High School Diploma required

One or more years of relevant sales, customer service or internship experience

Preferred Qualifications:

Associate degree in business or marketing preferred

Experience with Salesforce

Experience with data entry

Demonstrated experience with report generation and data manipulation, including graphs and charts

Knowledge/Skills:

Excellent verbal and written communication

Good administrative and organizational skills

Ability to analyze and solve problems

Effective prioritization and time management skills

Ability to multi-task; detail orientation.

Capability to work independently and collaboratively in a fast-paced environment.

Proficient in Microsoft suite, specifically Outlook, Excel & PowerPoint

Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac's success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people's lives and their own.

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