Ocean Import Agent

Expeditors • Bensenville, IL • 4d ago

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import Department.

Ensure smooth and timely freight process flow meeting customer expectations

Ensure accurate and timely data entry into our operational system, per Operational Performance Standards (OPS)

Track and Trace Ocean Import Files daily

Use Workflow on a daily basis

Ensure documents are timely sent to customer or broker for customs purposes.

Ensure accurate and timely client and vendors billing, within Expeditors and customer standards.

Interact with our customers in arranging their international shipments, meeting customer service standards.

Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).

Meet compliance at all times to regulations internal and external in accordance with government regulations. No fines, penalties or late filing.

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs. Review and update monthly.

Meet KPI standards in accordance with the Company's procedures

Timely responses to emails (within 24 hours) and voicemails (within 1 hour) (internal and external)

Escalation of problems to Management when necessary

6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

Understanding of ocean documentation process a plus.

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Pro-active, strong organizational skills.

Good computer skills (Excel, Word).

Hazardous Materials certification (preferred).

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long-Term Disability Insurance

401(k) Retirement Savings Plan (US only)

Employee Stock Purchase Plan

Training and Personnel Development Program

Up to 26 work from home days annually

$20.00-$28.00 per hour is the starting range.

All your information will be kept confidential according to EEO guidelines.

Similar Jobs

Certified School Nurse

Amergis • Wheeling, IL • 12h ago

Hospital & Medical

Salary: $1925 / Week The Certified School Nurse (CSN) identifies and treats health conditions among students in the school setting. The CSN provides instruction for the student's general wellbeing and disease prevention....

12h ago

Go to Apply

Accounting Supervisor

Reyes Holdings • Niles, IL • 12h ago

Finance & Accounting

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday-Friday, 9am-5pm Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement Salary: $95,384-119,230 plus annual targe...

12h ago

Go to Apply

Senior Software Engineers

Rigelsky, Inc. • Schaumburg, IL • 18h ago

IT & Engineering

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12790793 Senior Software Engineers, Schaumburg, IL: Plan, design and develop techn...

18h ago

Go to Apply

Medical Laboratory Scientist 2

Rush University Medical Center • Oak Park, IL • 18h ago

Hospital & Medical

Job Description Location: Oak Park, Illinois Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Laboratory Work Type: Full Time (Total FTE 1.0) Shift: Rotating Work Schedule: 8 Hr (4:00 AM - 11:30...

18h ago

Go to Apply

Physical Therapist Assistant

BrightSpring Health Services • Downers Grove, IL • 22h ago

Hospital & Medical

Our Company Rehab Without Walls Neuro Rehabilitation Overview Our therapy team executes customized treatment plans that deliver real results and exceed patients' expectations. If you're motivated to give our clients a mo...

22h ago

Go to Apply

Customer Service Associate

Walgreens • Des Plaines, IL • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Customer Service Representative

TEKsystems • Schaumburg, IL • 1d ago

Management & Administrative

Description Provides administrative and operational support to Account Managers. The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests. These reques...

1d ago

Go to Apply

Relief Account Manager

Reyes Holdings • Niles, IL • 1d ago

Management & Administrative

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday-Friday, early morning start time Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement Local Routes available:...

1d ago

Go to Apply

Outside Sales Representative

Acosta Group • Berwyn, IL • 1d ago

Sales & Marketing

Outside Sales Representative General Information Company: ACO-US Location: BERWYN, Illinois, 60402 Ref #: 103937 Function: Merchandising Employment Duration: Full-time Benefits: Medical, dental and vision insurance Compa...

1d ago

Go to Apply

Sales Trainees

Veterans in Staffing • Glendale Heights, IL • 1d ago

Sales & Marketing

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12790589 Our client is hiring full-timeSales Trainees immediately! They are commit...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.