Account Coordinator

Search Influence • New Orleans, LA • 1w ago

You're a get-things-done @type of person who loves nothing more than accomplishing your TODO list and testing your productivity limits. You may or may not consider organizing all the things to be your life's work. You also love all things digital media and want to be a part of bringing successful campaigns to life, making the magic happen.

If reading that was like looking in a mirror, Search Influence wants you to join our account management team as an Account Coordinator.

The ideal candidate is deadline driven, meticulous about details, and will assist our Account Managers in delighting our clients by coordinating timely delivery of digital marketing work for our clients. If you thrive in a fast-paced environment, keep your eye on the ball while keeping track of many tasks, and are hungry to learn, apply for this position today!

Our Account Coordinators enjoy:

Ownership of project coordination & trafficking : We call our Account Coordinators the backbone of our team. Coordinators work with Account Managers (client liaisons) to recognize client needs and then execute internal projects and timelines to meet those needs. Day-to-day, our Account Coordinators gather client details and assets, create tasks for production/fulfillment teams, analyze campaign data, prepare reports, develop project timelines, and traffic work.

Cross-departmental collaboration : Account Coordinators communicate constantly with our Account Managers (and sometimes clients), Production, Content, Development, SEO, Online Advertising and Quality Assurance teams to ensure client needs are understood and met.

Wide range of client projects : Our clients range from SMBs to major organizations and institutions, and their budgets vary commensurately. Project scope for account coordinators will vary from small to large depending on the assigned client accounts they support. Account Coordinators are involved in client campaigns involving SEO, social media, paid digital advertising, web development, content marketing, and more.

To Snag This Job You Must:

Have 2 years of work experience (or equivalent) providing administrative services, project coordination, client/customer service, or similar duties

Be obsessive about organization, timely delivery, and detail orientation

Articulate instructions and important considerations clearly when delegating work, especially in writing

Break large projects down into actionable steps

Hold yourself accountable

Adapt quickly and easily to process changes

Prioritize and manage your time independently

Proficiently handle day-to-day tasks on Mac (including Google Docs & Microsoft Office)

Bonus Points If You:

Hold an associate's or bachelor's degree in business administration, applied science, computer applications, communication, marketing, business or other related discipline or a commensurate level of experience

Comprehend digital marketing, foundational concepts and advertising platforms

Have experience in successful project management or coordination OR hold a PMP (or similar) certification

Self-reflect when things go wrong

Have experience with tracking time, managing billable time and media budgets

Are a little bit weird. You'll fit right in

Familiarity with a Customer Relationship Management / task management systems (ClickUp, SalesForce, Hubspot CRM)

All Search Influence employees also enjoy :

Competitive and employee-focused benefits: Read more about them here (https://www.searchinfluence.com/jobs/) .

Frequent communication to stay in-touch and on-task : Fully remote, our well-established routine of daily huddles and weekly team meetings via Zoom, and our company wide chat platform assure we stay frequently in-touch and always on-task, all while having fun.

Training & tools : We provide extensive training on both our services and our processes, as well as tools to make your job efficient including our software systems in which client projects and tasks are tracked and organized. We also have a culture of continuous improvement - meaning all employees contribute to the efficiency and effectiveness of their department through problem solving and process refinement.

Mentorship & skill development : Every team member has access to a mentor from another part of the organization and ongoing 1on1s with their direct manager, supporting growth and skill development. Employees are encouraged to complete certifications relevant to their work.

Proven success in several industries : We represent successful clients across a spectrum of industries. Education, medical, and tourism are our specialty.

While this is a remote position, we are only accepting applications from Louisiana residents at this time.

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