Job Description
IGNITE YOUR PASSION * IMPACT WHAT MATTERS
WHO WE ARE.
Breaking Boundaries for 25 years - and counting.
The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 530 HUB offices across North America and ranked 5th among the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
WE LOVE OUR PEOPLE & OUR PEOPLE LOVE US.
We have the competitive, exciting, and friendly work environment you are seeking. We strategically position our employees for longevity and success by investing in their future and providing continuous opportunities for growth and development . Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We welcome ALL candidates and are proud of our wonderfully diverse employee population.
We are proud to be designated "Top Workplaces 2023" for the 4th consecutive year!!
What our people say about HUB:
"HUB LAOC is a place where I have every opportunity to share my voice and be part of the diverse culture in our organization. I feel very confident as my authentic self and know I have a place at HUB where my ideas and contributions are welcomed, valued, and respected." Glenn - VP, Constituent Experience
"In my short time here at HUB, I have already had the privilege of working with some of the most outstanding coworkers! At HUB, no matter what your job title is every single person from the top down makes you feel like you have a voice and wants you to know that you are playing a crucial role in this company's future. I love that HUB places so much value on building relationships with those you work with and recognizes the importance of communication and camaraderie in the workplace. I look forward to having many more years of being a part of the HUB family!" Clara - Client Service Associate
WE'LL TAKE CARE OF YOU.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals. Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more!
THE OPPORTUNITY:
Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry's top talent to help guide and support our customer's needs and provide them with innovative insurance solutions.
We are seeking an experienced Account Manager I who is able to manage small groups under 100 and large groups under 200. This role works collaboratively with the service team to provide provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.
Responsibilities:
Develops client relationships with HR Manager/Directors as well as C-Suite
Develops a plan to meet client's short and long-term needs throughout the year
Manages the RFP and marketing process
Collaborates with Producer in the renewal planning process
Advises and guides clients in compliance matters.
Manages and facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices.
Understands and can explain all aspects of carrier renewals for assigned clients
Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs.
Manages claims and coverage issue resolution for clients' employees when elevated from HR.
Develops open enrollment presentations in Microsoft PowerPoint software for employees and HR Managers as needed.
WHAT YOU BRING TO THE TABLE:
hold a high school diploma/GED (college degree strongly preferred)
have at least 3+ years of related employee benefits, account-service experience within a brokerage environment
Knowledge of employee benefits and related legislation such as ACA, COBRA and HIPAA.
are currently licensed in good standing
have the confidence and demeanor to effectively interact with all levels within the organization
have strong organizational and communication skills
have a keen attention to detail
are computer literate - Microsoft Office Suite and Outlook
*This can be a hybrid role (3 days/week in an office) and can report to any office in the Los Angeles or Orange County area.
The expected salary range for this position is $68,640 to $75,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
TAKE THE FIRST STEP TOWARD AN AMAZING FUTURE.
We want to meet you! Apply today and start your journey to a better tomorrow.
LI-NM1 .
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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