Admin II Operations Bilingual (Remote near McAllen, TX)

MAXIMUS • Trenton, NJ • 3h ago

Maximus is seeking a Bilingual (English/Spanish) Eligibility Verification Specialist to support the U.S. Office of Personnel Management's (OPM) FEHB Protection Act Compliance and Verification Program. This Admin II Operations Bilingual position performs detailed reviews of enrollee-submitted documentation, including Spanish-language documents, supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.

This is a full time role.Remote Remote: Must reside within 50 miles of McAllen, TX location

Please note: This position is contingent upon contract award.

Essential Duties and Responsibilities:

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.- Review supporting documents for completeness and accuracy against established eligibility requirements.

Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.

Conduct outbound follow-up in English and Spanish to request missing information, clarify documentation, and explain next steps.

Review and verify Spanish-language documents and correspondence, and flag documents in other languages for referral using approved procedures.

Maintain accurate case records, review notes, and status updates in designated systems.

Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.

Escalate complex or unresolved cases through established channels.

Protect confidential information and follow applicable privacy, security, and document-handling procedures.

Minimum Requirements

'- High School diploma or equivalent with 1-3 years of experience.

May have training or education in area of specialization.

Must be fluent in English and specified secondary language.

'- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.

Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.

Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.

Clear written and verbal communication skills in English and Spanish, including experience conducting customer follow-up calls and explaining documentation requirements.

Experience reading or processing Spanish-language documents such as birth certificates, marriage certificates, or court records.

Experience handling confidential information and following privacy, security, and records management procedures.

Ability to follow structured procedures, manage assigned deadlines, learn program systems, and recognize when a case requires escalation.

High School diploma or equivalent with 1-3 years of experience.

May have additional training or education in area of specialization

Must be able to speak and read English and Spanish clearly, professionally and fluently-

Regular and predictable attendance is required

Must be able to obtain and maintain a Moderate Risk Public Trust (5C) suitability determination, including completion of all Government-required background investigations, fingerprinting, credentialing, and security training requirements.

Must be able to pass a government background check

Must be a U.S. Citizen

Position is contingent upon contract award

This is a remote role. Must reside within 50 miles of McAllen, TX location

Equipment will be provided but must meet the remote position requirement provided below.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.

Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$17.62

Maximum Salary

$19.5

MAXIMUS

Go to Apply

Share this job

Similar Jobs

Nurse Practitioner (NP)

Amergis • Horsham, PA • 56min ago

Hospital & Medical

The Nurse Practitioner provides medical care services and treatment to patients of all ages within scope of license, in collaboration with a physician as required by law. The Nurse Practitioner collaborates with the mult...

56min ago

Go to Apply

Staffing Coordinator Skilled Nursing Facility

Allaire Rehab & Nursing • Freehold, NJ • 1h ago

Hospital & Medical

Staffing Coordinator Allaire Rehab & Nursing Freehold, NJ At Allaire Rehab & Nursing, we are committed to providing exceptional care and service to our patients. As a Staffing Coordinator, you will play a crucial...

1h ago

Go to Apply

Senior Manager, Content Operations and Delivery- All Therapies

Bristol Myers Squibb • Princeton, NJ • 2h ago

Retail & Hospitality

At Bristol Myers Squibb, our employees often ask, "Who are you working for?"-a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and...

2h ago

Go to Apply

Web Operations Project Manager

Capgemini • Raritan, NJ • 2h ago

Management & Administrative

What you will do at Sogeti: Developand maintain project plans, timelines, milestones, dependencies, risks,and delivery schedules for the Web Operations team. Monitorwork in progress and provide regular status updates to...

2h ago

Go to Apply

Customer Service Specialist

Robert Half • Horsham, PA • 2h ago

Management & Administrative

Description We are looking for a Customer Service Specialist to support day-to-day client interactions while handling essential billing and account-related tasks in Horsham, Pennsylvania. This position combines customer...

2h ago

Go to Apply

Account Executive, Senior

QXO • East Brunswick, NJ • 2h ago

Sales & Marketing

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class custome...

2h ago

Go to Apply

Operations Manager

CVS Health • Feasterville Trevose, PA • 2h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

2h ago

Go to Apply

Project Accountant

Robert Half • New Jersey, New Jersey • 2h ago

Finance, Accounting & Banking

Description We are looking for a Project Accountant to support financial oversight for construction-related projects in Wilingboro, New Jersey. This Long-term Contract position focuses on maintaining accurate project fin...

2h ago

Go to Apply

Staff Accountant

Robert Half • Mount Holly, NJ • 2h ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Staff Accountant to support core accounting operations for a long-term contract opportunity in New Jersey. This position is ideal for someone with at least 2 years of expe...

2h ago

Go to Apply

Maintenance Assistant

Sunrise Senior Living • Yardley, PA • 3h ago

Retail & Hospitality

About Dignity: Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members. At Sunrise Senior Living, we champion the quality of life for all seniors. As a...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)