Admin II Operations Bilingual (Remote near McAllen, TX)

MAXIMUS • Concord, NH • 32min ago

Maximus is seeking a Bilingual (English/Spanish) Eligibility Verification Specialist to support the U.S. Office of Personnel Management's (OPM) FEHB Protection Act Compliance and Verification Program. This Admin II Operations Bilingual position performs detailed reviews of enrollee-submitted documentation, including Spanish-language documents, supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.

This is a full time role.Remote Remote: Must reside within 50 miles of McAllen, TX location

Please note: This position is contingent upon contract award.

Essential Duties and Responsibilities:

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.- Review supporting documents for completeness and accuracy against established eligibility requirements.

Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.

Conduct outbound follow-up in English and Spanish to request missing information, clarify documentation, and explain next steps.

Review and verify Spanish-language documents and correspondence, and flag documents in other languages for referral using approved procedures.

Maintain accurate case records, review notes, and status updates in designated systems.

Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.

Escalate complex or unresolved cases through established channels.

Protect confidential information and follow applicable privacy, security, and document-handling procedures.

Minimum Requirements

'- High School diploma or equivalent with 1-3 years of experience.

May have training or education in area of specialization.

Must be fluent in English and specified secondary language.

'- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.

Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.

Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.

Clear written and verbal communication skills in English and Spanish, including experience conducting customer follow-up calls and explaining documentation requirements.

Experience reading or processing Spanish-language documents such as birth certificates, marriage certificates, or court records.

Experience handling confidential information and following privacy, security, and records management procedures.

Ability to follow structured procedures, manage assigned deadlines, learn program systems, and recognize when a case requires escalation.

High School diploma or equivalent with 1-3 years of experience.

May have additional training or education in area of specialization

Must be able to speak and read English and Spanish clearly, professionally and fluently-

Regular and predictable attendance is required

Must be able to obtain and maintain a Moderate Risk Public Trust (5C) suitability determination, including completion of all Government-required background investigations, fingerprinting, credentialing, and security training requirements.

Must be able to pass a government background check

Must be a U.S. Citizen

Position is contingent upon contract award

This is a remote role. Must reside within 50 miles of McAllen, TX location

Equipment will be provided but must meet the remote position requirement provided below.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.

Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$17.62

Maximum Salary

$19.5

MAXIMUS

Go to Apply

Share this job

Similar Jobs

Delivery Driver (non-CDL) - Londonderry, NH

Green Mountain Electric Supply • Londonderry, NH • 7min ago

Trucking & Construction

Delivery Driver (non-CDL) - Londonderry, NH Londonderry, NH ( http://maps.google.com/maps?q=34+Londonderry+Rd+Londonderry+NH+USA+03053 ) Job Type Full-time Description As a Delivery Driver for Green Mountain Electric Sup...

7min ago

Go to Apply

(USA) Personal Shopper - Sam's

Walmart • Concord, NH • 2h ago

Position Summary... What you'll do... Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accou...

2h ago

Go to Apply

Financing Sales Representative IV - Sales

Oracle • Concord, NH • 2h ago

Sales & Marketing

Job Description Oracle Financing works closely with customers and Oracle license sales representatives to structure payment solutions for acquiring Oracle and partner technology. Responsibilities Works closely with custo...

2h ago

Go to Apply

Budget/Finance Director

Oracle • Concord, NH • 2h ago

Finance, Accounting & Banking

Job Description This role requires experience with cloud infrastructure economics and cost drivers, paired with strong FP&A fundamentals. The Director will work closely with Engineering, Product, OCI, and Finance to...

2h ago

Go to Apply

Senior Account Manager -- South OH

Merck • Concord, NH • 2h ago

Management & Administrative

Job Description Under the guidance of the Director, Commercial Operations-Vaccines, the Vaccine Key Customer Leader (VKCL) is the primary Vaccine point of contact for our Company with assigned large private and public se...

2h ago

Go to Apply

School Account Manager II

Renaissance • Manchester, NH • 3h ago

Management & Administrative

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allow...

3h ago

Go to Apply

National Account Manager

Indeed • Concord, NH • 3h ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

3h ago

Go to Apply

Warehouse Associate - Londonderry, NH

Green Mountain Electric Supply • Londonderry, NH • 4h ago

Manufacturing & Warehouse

Warehouse Associate - Londonderry, NH Londonderry, NH ( http://maps.google.com/maps?q=34+Londonderry+Rd+Londonderry+NH+USA+03053 ) Description As a warehouse employee for Green Mountain Electric Supply, you will work as...

4h ago

Go to Apply

Driver/Warehouse Teammate

Nucor Steel Auburn, Inc. • Derry, NH • 4h ago

Manufacturing & Warehouse

Job Details Division: [[division_obj]] Location: [[filter4]], [[filter3]], [[filter2]] Other Available Locations: [[mfield1]] Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of...

4h ago

Go to Apply

Middle Market Underwriter

Merchants Insurance Group • Bedford, NH • 4h ago

Finance, Accounting & Banking

Description Middle Market Underwriter Hybrid Work Schedule Bedford, New Hampshire Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Middle Market Underwriter for o...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)