Admin II Operations Bilingual (Remote near McAllen, TX)

MAXIMUS • Washington, DC • 32min ago

Maximus is seeking a Bilingual (English/Spanish) Eligibility Verification Specialist to support the U.S. Office of Personnel Management's (OPM) FEHB Protection Act Compliance and Verification Program. This Admin II Operations Bilingual position performs detailed reviews of enrollee-submitted documentation, including Spanish-language documents, supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.

This is a full time role.Remote Remote: Must reside within 50 miles of McAllen, TX location

Please note: This position is contingent upon contract award.

Essential Duties and Responsibilities:

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.- Review supporting documents for completeness and accuracy against established eligibility requirements.

Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.

Conduct outbound follow-up in English and Spanish to request missing information, clarify documentation, and explain next steps.

Review and verify Spanish-language documents and correspondence, and flag documents in other languages for referral using approved procedures.

Maintain accurate case records, review notes, and status updates in designated systems.

Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.

Escalate complex or unresolved cases through established channels.

Protect confidential information and follow applicable privacy, security, and document-handling procedures.

Minimum Requirements

'- High School diploma or equivalent with 1-3 years of experience.

May have training or education in area of specialization.

Must be fluent in English and specified secondary language.

'- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.

Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.

Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.

Clear written and verbal communication skills in English and Spanish, including experience conducting customer follow-up calls and explaining documentation requirements.

Experience reading or processing Spanish-language documents such as birth certificates, marriage certificates, or court records.

Experience handling confidential information and following privacy, security, and records management procedures.

Ability to follow structured procedures, manage assigned deadlines, learn program systems, and recognize when a case requires escalation.

High School diploma or equivalent with 1-3 years of experience.

May have additional training or education in area of specialization

Must be able to speak and read English and Spanish clearly, professionally and fluently-

Regular and predictable attendance is required

Must be able to obtain and maintain a Moderate Risk Public Trust (5C) suitability determination, including completion of all Government-required background investigations, fingerprinting, credentialing, and security training requirements.

Must be able to pass a government background check

Must be a U.S. Citizen

Position is contingent upon contract award

This is a remote role. Must reside within 50 miles of McAllen, TX location

Equipment will be provided but must meet the remote position requirement provided below.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.

Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$17.62

Maximum Salary

$19.5

MAXIMUS

Go to Apply

Share this job

Similar Jobs

Electrical Engineer (HYBRID - Arlington, VA)

Chinook Systems • Arlington, VA • 11min ago

IT & Engineering

The Work: As an Electrical Engineer on our government-focused team, you will be primarily focused on performing code enforcement reviews and inspections. You will be adept at interpreting and enforcing applicable constru...

11min ago

Go to Apply

Senior Electrical Engineer

WSP USA • Arlington, VA • 15min ago

IT & Engineering

This Opportunity WSP is currently initiating a search for a Senior Electrical Engineer. While Arlington, VA is our preferred location, we will consider other WSP CONUS locations, including New York, NY; Pittsburgh, PA; S...

15min ago

Go to Apply

Electrical Superintendent

M. C. Dean • Annapolis Junction, MD • 20min ago

IT & Engineering

Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure...

20min ago

Go to Apply

Event Sales Manager, Venues - Washington Hilton

Encore • Washington, DC • 39min ago

Management & Administrative

Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experien...

39min ago

Go to Apply

Sales Manager-Group

Hyatt • Reston, VA • 49min ago

Management & Administrative

Description: Join One of Northern Virginia's Premier Convention Hotels Are you a relationship-driven hotel sales professional who thrives on winning new business, building lasting client partnerships, and exceeding reven...

49min ago

Go to Apply

Route Sales Manager

ARAMARK • Jessup, MD • 49min ago

Management & Administrative

Job Description The Route Sales Manager is responsible for the supervision, support, and growth of a team of Route Drivers and Route Sales representatives. Must be able to communicate daily with clientele as well as uppe...

49min ago

Go to Apply

Bookkeeper

Robert Half • Hyattsville, MD • 1h ago

Finance, Accounting & Banking

Description We are looking for an experienced Bookkeeper to support day-to-day financial operations for a team in Hyattsville, Maryland. This Long-term Contract position is ideal for someone who is comfortable working in...

1h ago

Go to Apply

Help Desk Specialist II

Global Resource Solutions • Washington, DC • 1h ago

Management & Administrative

Regular Full-Time Administrative Washington, DC, US Requisition ID: 3240 Salary Range: $85,000.00 To $93,000.00 Annually Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and...

1h ago

Go to Apply

Human Resources Generalist

Robert Half • Mclean, VA • 1h ago

Management & Administrative

Description We are seeking a Part Time Human Resources Generalist (20 hours a week) to support day-to-day HR operations and help drive key people initiatives across the organization. This role will assist with employee r...

1h ago

Go to Apply

HR Benefits Coordinator

Robert Half • Mclean, VA • 1h ago

Management & Administrative

Description We are seeking a detail-oriented HR Benefits Coordinator to support the administration of employee benefits programs and ensure a positive employee experience. This role will assist with benefits enrollment,...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)