Benefits & Leave of Absence (LOA) Specialist

Robert Half • Brea, CA • 2h ago

Description

Position Overview

We are seeking an experienced Benefits & Leave of Absence (LOA) Specialist to support a growing organization in Brea, CA. This individual will play a key role in coordinating employee leave programs, supporting benefits administration, and serving as the primary liaison between employees, field HR teams, and a third-party Leave Administrator.

The ideal candidate will bring a strong understanding of leave administration, exceptional communication skills, and a compassionate, employee-focused approach. This position will support approximately 15-25 employees on leave each month, ensuring they receive personalized guidance and timely communication throughout the leave process.

Key Responsibilities

Serve as the primary point of contact for employees navigating leaves of absence, including FMLA, CFRA, PDL, disability, and other applicable leave programs.

Proactively communicate with employees throughout their leave to provide updates, answer questions, and ensure a positive employee experience.

Coordinate with the third-party Leave Administrator to monitor leave requests, approvals, extensions, and return-to-work timelines.

Act as the liaison between the Leave Administrator and field HR teams to ensure consistent communication and timely resolution of issues.

Maintain accurate leave records, track employee leave statuses, and follow up on outstanding documentation.

Support the transition to a new third-party Leave Administrator, assisting with process improvements and communication workflows.

Assist with employee benefits administration, including enrollment, eligibility, employee inquiries, and benefits-related changes.

Provide guidance to employees regarding leave policies, benefits continuation, and available resources.

Maintain confidentiality of sensitive employee and medical information.

Ensure leave administration practices align with company policies and applicable federal and California employment regulations.

Requirements

Qualifications

Previous experience in Leave of Absence administration, benefits administration, or HR operations.

Working knowledge of FMLA, CFRA, California Pregnancy Disability Leave, ADA, and other applicable leave regulations.

Experience coordinating with third-party leave administrators or benefits vendors strongly preferred.

Excellent written and verbal communication skills with a customer-service-oriented approach.

Strong organizational skills and the ability to manage multiple employee cases simultaneously.

Ability to handle sensitive employee situations with empathy, professionalism, and discretion.

Proficiency in Microsoft Office and familiarity with HRIS or leave management systems.

Experience supporting a multi-location or field-based workforce is a plus.

Ideal Candidate

The ideal candidate is a proactive, detail-oriented HR professional who enjoys working directly with employees and providing a personalized approach to leave administration. This individual should be comfortable managing communication across multiple stakeholders, navigating complex leave situations, and ensuring employees feel supported throughout the process.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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