Summary This is an open continuous announcement until March 10, 2027 or until all vacancies are filled. Qualified applicants will be considered and referred on a biweekly basis. The VA Northeast Ohio Healthcare System is recruiting for a Rehabilitation Technician (Domiciliary Assistant). The Rehabilitation Technician (Domiciliary Assistant) will function within Social Work Service. Responsibilities The Rehabilitation Technician (Domiciliary Assistant) duties include, but are not limited to: Develops and maintains professional helping relationships with residents. Assists residents with physical, mental, emotional, or behavioral challenges. Provides program orientation and processes check-ins upon return from pass. Ensures shift reports occur verbally and in writing. Manages storage, documentation, and the return of resident belongings. Coordinates with backup staff to ensure urgent tasks are completed. Provides coverage for absent colleagues. Documents team activities and ensure follow-up. Skill in written and oral communication, and the ability to interact in a positive manner with Veterans, medical staff, visitors and management. Ability to interact appropriately with Veterans who are demonstrating negative behaviors. Models appropriate behavior and treat all individuals respectfully. Completes entries in the communication log. Performs daily inspections of equipment, supplies, and safety/security conditions and initiates corrective actions including work orders or emergency repairs. Provides administrative support including preparing program materials such as handbooks, orientation packets, and discharge documents, and processing residents for admission and clearance. Responsibilities include completing safety, security, and privacy inspections, documenting observations, and initiating corrective actions such as work orders. Identifies or resolves resident concerns or refers to appropriate staff. Provides crisis intervention during medical, psychiatric, or behavioral emergencies, assessing situations promptly and securing appropriate care. Reports incidents and refers concerns to VA nursing or Charge Nursing depending on time of day. Performs other duties as assigned. Work Schedule: Variable Shifts, to be discussed at interview Virtual: This is not a virtual position. Position Description/PD#: Rehabilitation Technician (Domiciliary Assistant)/PD95345A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications In order to qualify for this position, you must meet the following requirements within 30 calendar days of the closing date listed on the announcement. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-4) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of a Rehabilitation Technician (Domiciliary Assistant) and that is typically in or related to the work of the position to be filled. Specialized experience is experience that involved the observation of and assistance in the application of techniques relating to behavior, capacities, traits, interests, and activities of either humans or, under laboratory conditions, animals. Experience may have been gained in connection with a program of research or direct services in psychology that gave a practical understanding of some of the principles, methods, and techniques of psychology needed to assist professional psychologists. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have have successfully completed a full four (4) year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in any combination of subjects such as psychology, statistics, or other directly related subjects to the Rehabilitation Technician (Domiciliary Assistant) position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the second year and specialized experience, as listed above, to meet the total experience requirements. The education portion must include courses such as psychology, statistics, or other directly related subjects to the Rehabilitation Technician (Domiciliary Assistant) position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Intragency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA/Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the @context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.