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Senior Manager, Marketing Communications

West Pharmaceutical Services • Exton, PA • 2h ago

Requisition ID: 76376

Date: Nov 2, 2026

Location:

Exton, PA, US, 19341

Department: Communications

Description:

This is a hybrid position requiring the team member to be onsite for 3 days per week.

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Senior Manager, Marketing Communications is responsible for developing, leading and executing proactive communication strategies and programs in support of West's business interests, driving team members' understanding of the company's priorities and key initiatives, engaging and aligning team members with the company's vision and business strategy, and supporting the growth of the company's reputation and brand presence through impactful, integrated internal communication campaigns.

Essential Duties and Responsibilities

Develops integrated, strategic marketing communication campaigns (including public relations and paid advertising opportunities) to position West as a leader in the industry, to drive future sales

Writes press materials and serves ad-hoc media spokesperson

Drives adoption of new communication channels to communicate West's commercial messages (digital, social media, etc.) and manages content and messaging on West's website and social media channels

Provides guidance on the latest trends in marketing communications and public relations in a B2B healthcare environment and drive best practice in West's marketing communications

Maintains the Company branding guidelines in all internal and corporate communication creation

Develops measurement criteria and processes that effectively evaluate internal and corporate communications programs

Education

Bachelor's Degree In Communications (PR), Marketing Communications, Journalism, or related field required.

Work Experience

Minimum 10 years Relevant communications experience with track record of increasing responsibilities required.

Preferred Knowledge, Skills and Abilities

Top tier writing skills.

Budget management skills.

Experience in designing corporate materials.

Management of strategic PR and internal communications programs in partnership with integrated marketing programs.

Ability to remain focused, connected and driven in a remote working environment.

Ability to manage multiple projects simultaneously.

Able to comply with the company's safety and quality policy at all times.

Proficient in a variety of Adobe Creative Suite tools. (Photoshop, InDesign, Illustrator, Premiere Pro, etc.)

Experience in Microsoft Office 365 and SharePoint. #LI-Hybrid #LI-MC1

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.

Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.

Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion-where all voices are heard and respected in a supportive environment.

Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

Nearest Major Market: Philadelphia

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