This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1565949

Pay, Benefits, & Work Schedule

Pay Grade: \18\ Pay Range: \$64,057 - \$80,071 (Minimum to Maximum)\ District: Wilmington\ Department: Human Resources\ Section: Employee Development\ Classification: FT\ Scheduled Hours: 8:00 am - 4:30pm Scheduled Days: Monday - Friday

JOB SUMMARY:The Employee Development Manager is responsible for the overall administration and managementoftheorganizational,professionalandworkforcedevelopmentprogramsfortheDelawareTransit Corporation. The position is responsible for the complete oversight of employee development programs including bus operator training, performance management, succession planning and the review, development and tracking of the corporations policies and training programs.

ESSENTIALFUNCTIONS:

PositionSpecific:

DevelopandimplementthecomprehensiveWorkforceDevelopmentProgram

whichinvolvesresearch, developmentandimplementationofeffectiveemployeetrainingandemployeedevelopmentinitiatives via static classroom and E Learning platforms

Administer and manage the bus operation training programs, new

employee orientation, employee training programs and other training programs as identified through training needs assessments

Managethecorporationsinternshipandsummerhireprograms

Responsibleformaintaining,reviewingandassuringappropriateimplementationofallcorporate

policies

Assessorganizationalneedstodesignandimplementdevelopmentprograms,tools,processesand

policies to facilitate improved organizational performance

Maintainknowledgeofemergingtrendsinindividualandorganizationallearning,performance

improvement and organizational development

TechnicalSkills:

Developandfacilitateworkforcedevelopmenttrainingasdeterminedbytrainingneedsassessments,

business needs and corporate goals

Direct,developandimplementclassroomande-learningtraininginitiatives

Performandanalyzetrainingneedsassessmentstodeterminecorporatetrainingneeds

Determineappropriatenessofdevelopinginhousetrainingand/oracquiringoutsourcedvendor

solutions to optimize allocated resources to meet training needs

ManageandmaintaintheRuralTransitAssistanceProgram(RTAP)program,includingbudget

management

Evaluateeffectivenessofprograms,curricula,trainingresources,materials,andvisualaidsandmodify

to meet identified problems/needs, state/federal requirements, and corporate goals/objectives. Deliver high quality instructor led training

Collaboration:

Collaboratewiththeexecutiveleadershipteamtodevelopandimplementstrategicplansandto

advance innovative and efficient solutions for the corporation

Developandmaintaineffectiveworkingrelationshipswithexternalstakeholdersthatmayinclude

representativesfromtheDelDOT,regulatoryrepresentativesandtrainingandotherservicecontractors

Facilitateand serveon avarietyof committeesas assigned

Management:

Managealllevelsoftheemployeedevelopmentfunctionsdirectlyandthroughsupport

staff

Develop,implementandmanageperformancestandardsthatpromoteahighlevelofcustomerservice

and are aligned with the goals of the corporation

Utilizeperformancemetricstoevaluateandrefinebusinessprocessesisrequired.

Fosteradiverseandinclusiveworkplace environment

Policies:

Maintain, review and develop corporate policies and provide policy

and technical guidance, direction and information to management and staff

Compliance:

Ensureadherencetoallcorporatepolicies,stateandfederalregulationsthatareapplicabletothe

assigned functional areas of responsibility

PerformsotherdutiesasrequestedbySenior Management

QUALIFICATIONS:TheEmployeeDevelopmentManagerrequiresaworkingknowledgeofthedynamicsofboth transit and soft skills instruction in the classroom environment and e-learning platforms. Ability to develop trainingmaterials,facilitationguides,participantmaterial,visualaidsandsupplementalmaterialtocompliment training objectives is required. This position draws on well-developed skills in developing and coordinating trainingprogramsandrelatedinformationsystemstomeettheoverallgoalsandobjectivesoftheorganization. The Employee Development Manager must have knowledge of organizational development techniques and humanresourcesfunctionsandaworkingknowledgeoftheFederalTransitAdministration(FTA)andAmericans with Disabilities Act (ADA) specific to transit operation is preferred. The ability to manage the application of current and evolving information technology to the workload is also required.

SKILLS AND ABILITIES:Demonstrate strong motivational, time management, problem-solving and organizationalskills.Abilitytosetprioritiesandpresentandspeakpublicly.

DART - Delaware Transit Corporation

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EMPLOYEE DEVELOPMENT MANAGER