Temporary Visitor Services Associate

Cornell University • Ithaca, NY • 2d ago

The Johnson Museum of Art is seeking a part-time, Temporary Visitor Services Associate to support customer service and operational support for the museum. This is a 3-month position with the possibility of extension. The successful candidate should expect to work up to 19 hours per week. The rate of pay for this position is $23.00 - $23.50/hour depending on experience. This is an on-site position at the Johnson Museum of Art. The job does not support a hybrid or remote schedule. This position does not support visa sponsorship.The Johnson Museum's permanent collection numbers 40,000 works, spanning six millennia and encompassing art from most world cultures.The Museum enhances and supports faculty teaching across Cornell's schools and departments by hosting approximately 350 class sessions per academic year in the Museum's galleries and classrooms.The position:In coordination with your supervisor, you will maintain gallery and reception desk operations following museum and university policy.Your responsibilities include greeting visitors, providing information, answering a multi-line telephone, logging activities, distributing keys and access cards, and maintaining daily museum parking and maintenance logs.As a Visitor Services Associate, you will monitor the lobby and surroundings, assist with opening and closing procedures, and support the Museum's development department and event scheduling using 25Live.In this position, you will be required to work a flexible schedule (weekdays, evenings, and/or weekends). You must be able to alternate between sitting and standing for extended periods and use staircases repeatedly.This position requires: High School diploma and related experience, or equivalent combination of education and experience. Self-motivated, resourceful, reliable, encouraging, and team minded. Strong customer service and relational skills. Effective written and verbal communication skills. Detail-oriented with the ability to multitask in a fast-paced environment. Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.We would also prefer: Advanced working knowledge of Microsoft Office 365 products, including Word, Excel, PowerPoint, and Outlook Experience with 25Live web-based scheduling and calendar system Experience with audio visual equipment. High level of initiative. Background in security, event planning, and mentoring helpful.University Job Title:Temporary Administrative AssistantJob Family:Temporary AdministrationLevel:No Grade - HourlyPay Rate Type:HourlyPay Range:Refer to Posting LanguageRemote Option Availability:OnsiteCompany:Contact Name:Brenda JolyContact Email:bjd33@cornell.eduJob Titles and Pay Ranges:Non-Union PositionsNoted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills * Academic DisciplineTo learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.Union PositionsThe hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees:If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.Online Submission Guidelines:Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them

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