Customer Service Associate

Walgreens • Traverse City, MI • 1d ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Customer Service Lead

C&S Wholesale Grocers, Inc. • Traverse City, MI • 1w ago

Management & Administrative

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain...

1w ago

Go to Apply

Dip Tech

PDM Industries, Inc. • Traverse City, MI • 3h ago

IT & Engineering

Dip Tech I PDM Industries, Inc. **NO EXPERIENCE NECESSARY -- FREE TRAINING! HIRING IMMEDIATELY. GREAT BENEFITS AND HOURS. NO WEEKENDS! (4) DAY WORK WEEK PDM, Industries welcomes applications from everyone for considerati...

3h ago

Go to Apply

Seasonal Sales Associate

Ollie's Bargain Outlet • Traverse City, MI • 5h ago

Sales & Marketing

Description Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect...

5h ago

Go to Apply

Sr. Manufacturing Engineer

The Timken Company • Traverse City, MI • 6h ago

IT & Engineering

Your career begins at Cone Drive Operations, a Timken company! Cone Drive is located in beautiful Traverse City, Michigan and boasts over 100 years of success in the gearing industry. If you're ready for a challenging ca...

6h ago

Go to Apply

(USA) cake decorator

Walmart • Traverse City, MI • 9h ago

Position Summary... As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club...

9h ago

Go to Apply

A/V Estimator

Waara Technologies LLC • Traverse City, MI • 1d ago

Waara Technologies is a systems integrator working in residential and light commercial construction. We have been serving Northern Michigan for more than 20 years and specialize in control systems, audio, video, lighting...

1d ago

Go to Apply

Manufacturing Engineer II

Eotech, Inc. • Traverse City, MI • 2d ago

IT & Engineering

Manufacturing Engineer II Manufacturing Engineer II Traverse City , MI 49686 Apply Apply Description Position Title: Manufacturing Engineer II Department: Manufacturing Engineering Classification: Exempt/Direct Approved...

2d ago

Go to Apply

Account Representative

Crown Equipment Corporation • Traverse City, MI • 1w ago

Sales & Marketing

Account Representative Location: Traverse City, MI, US, 49684 Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 1...

1w ago

Go to Apply

Account Representative I

Motion Industries • Traverse City, MI • 1w ago

Sales & Marketing

Traverse City, MI, USA Full time R26_0000032129 Account Representative I SUMMARY: The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' bus...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)