Account Manager

Robert Half • Royal Oak, MI • 4h ago

Description

A specialized marketing and branding agency serving the automotive, mobility, industrial, and defense sectors is seeking a Senior Account Director to lead key client relationships, drive complex branding initiatives, and serve as the primary point of contact for strategic accounts globally.

This role is ideal for a senior-level account leader who can confidently engage with executive stakeholders, oversee multidisciplinary projects from concept through launch, manage internal and freelance resources, and identify opportunities to expand client partnerships. The successful candidate will play a critical role in managing a newly awarded global brand launch initiative while also assuming ownership of several existing accounts.

Key Responsibilities

Serve as the primary client contact for 2-3 strategic accounts, fostering trusted relationships with executive and board-level stakeholders.

Lead day-to-day account management activities, including project oversight, client communications, status meetings, and strategic planning sessions.

Manage large-scale branding, rebranding, and go-to-market initiatives from discovery through launch.

Facilitate weekly client meetings, establish project priorities, and ensure deliverables remain on schedule and within scope.

Coordinate internal teams and external freelance partners across creative, digital marketing, content, video production, branding, research, and web-related initiatives.

Monitor project progress, identify risks, and proactively solve challenges to maintain exceptional client service.

Collaborate closely with agency leadership to reduce executive involvement in day-to-day account management while maintaining high client satisfaction.

Develop a deep understanding of each client's business, industry, and growth objectives.

Identify opportunities to expand services, increase account revenue, and strengthen long-term partnerships.

Support brand strategy, market positioning, messaging development, naming initiatives, and launch planning efforts.

Manage budgets, scopes of work, timelines, and resource allocation across multiple projects simultaneously.

Work alongside creative, strategy, and digital teams to deliver integrated marketing and branding solutions.

Requirements

7+ years of experience in account management, client services, marketing agency leadership, or related consulting roles.

Proven experience managing complex B2B accounts in industries such as automotive, mobility, manufacturing, industrial, transportation, aerospace, or defense.

Experience leading global client relationships across multiple regions and stakeholders.

Strong project management capabilities with the ability to juggle multiple initiatives simultaneously.

Demonstrated success managing branding, rebranding, or product launch programs.

Ability to communicate effectively with C-suite executives, board members, and senior leadership teams.

Experience working with cross-functional teams and external vendors or freelancers.

Strong business acumen with the ability to recognize growth opportunities within existing accounts.

Exceptional communication, presentation, and relationship-building skills.

Preferred Qualifications

Agency-side experience managing multiple client accounts.

Background in brand strategy, marketing strategy, or go-to-market planning.

Experience supporting vehicle launches, mobility solutions, manufacturing brands, industrial products, or defense-related organizations.

Familiarity with digital marketing disciplines including SEO, PPC, analytics, content strategy, and marketing performance measurement.

Understanding of creative production workflows including video, photography, graphic design, collateral development, and campaign execution.

Innovation starts with people.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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