Director of Provider Operations (VA)

Humana • Olympia, WA • 2h ago

Become a part of our caring community

As a remote Director of Provider Operations you will report to an Associate VP of Strategy Advancement and manage a large operations team.

You will be responsible for building, executing, and overseeing manual operations that support VA CCN Credentialing and Provider Data Loading.

You will define operational strategy and priorities, align them with business goals and requirements, and ensure the infrastructure remains efficient, reliable, and cost-effective.

You will collaborate across Provider teams and Humana Military to improve manual work, enhance data quality, guide automation priorities, and manage performance through KPIs, staffing, and capacity planning.

Use your skills to make an impact

Required Qualifications

Our Department of Defense Contract requires U.S. citizenship for this position.

Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services)

HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico.

7 years management of 15+ associates

10 years of healthcare operations leadership experience

5 years experience building a large scale operations team for a new implementation

Preferred Qualification s

Bachelor's degree

VA/TRICARE experience

Provider data management experience

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-14-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Humana

Go to Apply

Share this job

Similar Jobs

Sr Account Manager

Honeywell Technologies • Olympia, WA • 2h ago

Management & Administrative

As a Sr Account Manager here at Honeywell, you will play a crucial role in driving the company's strategic growth and success. Your leadership and expertise in managing key accounts will enable you to build strong relati...

2h ago

Go to Apply

Sr Account Manager

Honeywell Technologies • Olympia, WA • 2h ago

Management & Administrative

2h ago

Go to Apply

Finance Transformation Lead

Humana • Olympia, WA • 2h ago

Finance, Accounting & Banking

Become a part of our caring community The Lead - Finance Strategy, Special Projects and Solution Design leads high-impact strategic initiatives. These initiatives advance Finance priorities through solution design, proce...

2h ago

Go to Apply

NetSuite Corporate Account Executive - Construction & Energy

Oracle • Olympia, WA • 3h ago

Trucking & Construction

Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives l...

3h ago

Go to Apply

Sr Account Manager

Honeywell Technologies • Olympia, WA • 3h ago

Management & Administrative

As a Principal Account Manager here at Honeywell, you will leverage your extensive experience in managing strategic accounts and driving revenue growth to build and maintain strong customer relationships. You will identi...

3h ago

Go to Apply

Senior Field Sales Executive

Wolters Kluwer • Olympia, WA • 3h ago

Sales & Marketing

Permanent remote role with travel. Territory includes Washington, DC, Maryland, Virginia, Pennsylvania, and Delaware. Travel throughout this territory is required and the ideal candidate should be located in the mid-Atla...

3h ago

Go to Apply

AI SDLC Engineer

Eliassen Group • Olympia, WA • 20h ago

IT & Engineering

AI SDLC Engineer Anywhere Type: Consulting Category: Engineer Industry: Communications Workplace Type: Remote Standard Hours: Open Reference ID: JN -102026-108994 Date Posted: 10/08/2026 Shortcut: http://careers.eliassen...

20h ago

Go to Apply

Salesforce Solution Architect

Cognizant • Olympia, WA • 21h ago

Sales & Marketing

Salesforce Solution Architect Job Summary We are seeking an experienced Salesforce Solution Architect to lead the design and delivery of enterprise-scale Salesforce solutions. This role will be responsible for defining e...

21h ago

Go to Apply

.NET Developer (Power BI)

CAI • Olympia, WA • 21h ago

IT & Engineering

.NET Developer (Power BI) Req number: R8732 Employment @type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We...

21h ago

Go to Apply

Summer 2027 IT Audit Undergraduate Intern

Highmark Health • Olympia, WA • 21h ago

Finance, Accounting & Banking

Company : Highmark Health Job Description : Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role. The Summer 2027 Undergraduate IT Audit Internship...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)