Customer Service Associate

Walgreens • Erwin, TN • 1w ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Administrative Coordinator

Robert Half • Greeneville, TN • 4w ago

Management & Administrative

Description We are looking for a highly organized Administrative Coordinator to support training and documentation activities within a manufacturing environment in Greenville, Tennessee. This Long-term Contract position...

4w ago

Go to Apply

Mechanical Engineer

BWXT • Jonesborough, TN • 8h ago

IT & Engineering

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effect...

8h ago

Go to Apply

PRN Speech Language Pathologist SLP Home Health

PruittHealth • Burnsville, NC • 9h ago

Hospital & Medical

2 Openings - Speech Therapist ST - Home Health Services- PRN Special consideration for applicants who currently live in or commutable to Yancey and Mitchell Counties Home is where the heart is! That's why PruittHealth @...

9h ago

Go to Apply

Stockroom Associate

Dollar Tree • Johnson City, TN • 1d ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1d ago

Go to Apply

Fuel Manf Facility Shift Mgr 1

Nuclear Fuel Services • Erwin, TN • 3d ago

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-basedcompany, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineeringinnovator that provides safe and effectiv...

3d ago

Go to Apply

Fuel Manf Facility Shift Mgr 1

BWX Technologies, Inc. • Erwin, TN • 3d ago

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-basedcompany, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineeringinnovator that provides safe and effectiv...

3d ago

Go to Apply

Engineer 3 -- Design Engineering -- Mechanical

Nuclear Fuel Services • Erwin, TN • 3d ago

IT & Engineering

Nuclear Fuel Services (NFS) is a division of BWX Technologies. At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufa...

3d ago

Go to Apply

Engineer 3 -- Design Engineering -- Mechanical

BWX Technologies, Inc. • Erwin, TN • 3d ago

IT & Engineering

3d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Jonesborough, TN • 3d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

3d ago

Go to Apply

ASST FRNT END LEAD ASSOC-DG MK in GREENEVILLE TN S12003

Dollar General • Greeneville, TN • 1w ago

Job Identification 102167 Job Category Key Carrier Job Schedule Full time Travel Required No Willing to Relocate No Job Description Job Details General Summary: Under general supervision, lead front-end sales associates...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)