Working Title: Senior Product Manager
Job Class: Product Management Specialist
Agency: Human Services Dept
Job ID : 97257
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 09/24/2026
Closing Date : 09/30/2026
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : Department of Human Services (DHS) / Office of Inspector General (OIG)-DSA Product Mgmt Unit
Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $37.91 - $56.39 / hourly; $79,156 - $117,742 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
**This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework. There is a required in office meeting once a month .
The Senior Product Manager directs a product's strategic vision and roadmap, and oversees the budget, evolution, and lifecycle of one or more products. The Senior Product Manager works to address the needs of the people we serve in alignment with the Department of Human Services (DHS) mission and vision, DHS Equity Policy, and DHS strategic plan in coordination with product leadership.
Managing the end-to-end product development lifecycle, the Senior Product Manager ensures high-quality, timely delivery that aligns with product line objectives and guiding principles - while championing a consistent, intuitive user experience.
Success in this role depends on building strong stakeholder relationships, fostering collaboration, and rallying support across the organization for the product's direction.
The ideal Senior Product Manager models a collaborative, innovative working style - encouraging cross-functional teamwork, knowledge sharing, and continuous learning rooted in product management best practices.
Responsibilities include but are not limited to:
Leading a cross-functional team to develop products with the highest customer impact and business value for the agency.
Collaborating across roles and disciplines to develop solutions that meet user needs and support product goals.
Building and maintaining strong relationships through stakeholder engagement.
Representing business needs and priorities and incorporate feedback from all stakeholders to guide continuous product improvement.
Defining product key performance indicators and metrics, and monitoring results to ensure they are met.
Collaborating with Design, Legal, and Policy teams to ensure the product is in-line with all relevant statutes, regulations, and rules while still meeting user and business needs.
Researching and validating potential product enhancements.
Incorporating user research, usability testing, and data analysis into decision-making.
Generating user stories, acceptance criteria, and supporting documentation required to translate business needs into product features.
Participating in Agile ceremonies such as sprint planning, daily stand-ups, product demos, and retrospectives to ensure on-time, high-quality delivery.
Leading trade-off conversations with technical teams, internal stakeholders, and external partners to reach workable, well-informed solutions.
Communicating product updates and roadmap to users, stakeholders, leadership, and partners.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Three (3) years of experience in product management.
Experience must demonstrate the following:
Leading cross-functional product teams using Agile, Scrum, or other iterative development methodologies.
Understanding and application of product management practices, such as product lifecycle management, roadmapping, user-centered design, backlog management, and iterative delivery.
Ability to interpret and leverage user research, user testing, and data analytics to make and validate product decisions.
Experience working with Salesforce.
Preferred Qualifications
Knowledge of the principles of human-centered design, continuous improvement, strategic planning, and change management.
Understanding of relationship management principles to gather product input and keep stakeholders informed of product plans.
Familiarity with database and database design concepts, data systems, and data governance and management best practices.
Experience working effectively in a large organization and/or rapidly changing environment, and shifting priorities as needed to produce better product outcomes.
Experience identifying measurable benefit for new features or improvements that align with customer needs and product goals.
Variety of experience working across a variety of backgrounds and cultures.
Additional Requirements
This position requires successful completion of the following:
It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:
Criminal background check
Reference check
Fingerprinting check (MNJIS/CJIS)
Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
