Manager, Practice Solutions

Pillsbury Winthrop Shaw Pitman LLP • New York, NY • 1h ago

New York, New York Job Description The Manager, Practice Solutions, will play a key role in advancing the Firm's digital transformation by helping attorneys and business professionals successfully adopt technology that improves the delivery of legal services. Each Manager will have a primary alignment to one of the firm's practice or geographic areas, including: Litigation, Transactional, Advisory, or London, the Middle East, and Asia. Working in close partnership with practice leaders and cross-functional teams, this role is responsible for leading change management, implementation, user engagement, training, and ongoing optimization for a portfolio of legal technology and AI-enabled solutions. As the product owner for assigned technologies, the Manager will champion continuous improvement by translating user needs into product enhancements, measuring adoption, and collaborating with vendors and firm leadership to maximize value. Success in this role requires credibility with attorneys, strong change-management and product-management capabilities, and the ability to foster lasting adoption of innovative ways of working. KEY RESPONSIBILITIES Adoption & Change Management Develop and execute adoption strategies for assigned technologies, practices, and offices. Work with lawyers and business professionals to understand their workflows, challenges, and priorities. Identify practical technology use cases that improve efficiency, quality, consistency, collaboration, and client service. Help users incorporate technology into their daily work through targeted training, communications, coaching, and workflow guidance. Identify barriers to adoption and develop practical interventions to address them. Build relationships with practice leaders, product champions, and other stakeholders who can support sustained adoption. Coordinate change-management activities across product launches, enhancements, and broader transformation initiatives. Support the responsible use of AI-enabled tools in accordance with firm policies, client obligations, and professional standards. Training & User Enablement Develop and deliver practical, use-case-based training for lawyers and business professionals. Provide training through practice-group sessions, demonstrations, workshops, office programs, small-group coaching, and individual support. Create user guides, quick-reference materials, workflow documentation, examples, and other self-service resources. Partner with K&I and other teams to develop onboarding and continuing education programs. Adapt training and communications for different roles, practices, levels of experience, offices, and regions. Gather feedback from training and adoption activities and use it to improve future programs. Implementation & Utilization Lead or coordinate the implementation of assigned technology solutions. Develop implementation plans covering stakeholder engagement, testing, communications, training, launch, and post-launch support. Coordinate activities across Practice Solutions, Knowledge Management, Innovation, Technology, Information Security, Risk, Talent Development, and other business teams. Facilitate user testing and workflow validation with representative lawyers and business professionals. Ensure new technologies have appropriate documentation, support arrangements, ownership, and governance. Monitor utilization following implementation and address adoption, workflow, or usability issues. Conduct post-launch reviews and recommend improvements based on user feedback, product data, and business outcomes Product Ownership Serve as the product owner for an assigned portfolio of legal technology and AI-enabled applications. Develop and maintain product roadmaps aligned with user needs, practice priorities, and firm strategy. Gather, document, and prioritize user requirements and enhancement requests. Coordinate product releases, configuration changes, testing, communications, and training. Maintain aprioritized bac

Similar Jobs

Mechanical Field Tech Service Field Service North Canton

Powell Industries, Inc. • New York, NY • 25min ago

Management & Administrative

Powell Service Technicians are responsible for ensuring the end-to-end safety, quality and performance of Powell equipment across the US and Canada. This includes performing installations, preventative maintenance, and c...

25min ago

Go to Apply

Mechanical Field Tech Service Field Service North Canton

Powell Industries, Inc. • Newark, NJ • 25min ago

Management & Administrative

25min ago

Go to Apply

Facility Management Supervisor

Skadden, Arps, Slate, Meagher, & Flom LLP • New York, NY • 1h ago

Management & Administrative

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.About UsSkadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one...

1h ago

Go to Apply

Regional Vice President - Tri-State Market

Tatte Bakery & Cafe • New York, NY • 2h ago

Management & Administrative

Description The Regional Vice President (RVP) - Tri-State is accountable for leading the market as a fully owned business unit, with full responsibility for operational excellence, leadership development, and sustained f...

2h ago

Go to Apply

Manager, Growth Marketing

GeistM • New York, NY • 2h ago

Management & Administrative

Job Title: Manager, Growth Marketing Location: New York, New York Salary: $75,000 - $95,000 Who We Are GeistM is a global full-funnel performance marketing company revolutionizing customer acquisition for brands worldwid...

2h ago

Go to Apply

Marketing Insights Manager

Meta • New York, NY • 2h ago

Management & Administrative

Summary: Our Reality Labs (RL) organization brings together experts to develop and ship groundbreaking products at the intersection of hardware, software, AI, and platform. We are building technologies or innovative prod...

2h ago

Go to Apply

DirectorProduct Manager

Moody's Analytics • New York, NY • 4h ago

Management & Administrative

15273 At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freed...

4h ago

Go to Apply

SAP - Manufacturing Execution Systems - MES - Manager - Consulting - Location OPEN

EY • Hoboken, NJ • 7h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

7h ago

Go to Apply

SAP - Manufacturing Execution Systems - MES - Manager - Consulting - Location OPEN

EY • Iselin, NJ • 7h ago

Management & Administrative

7h ago

Go to Apply

SAP - Manufacturing Execution Systems - MES - Manager - Consulting - Location OPEN

EY • New York, NY • 7h ago

Management & Administrative

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)