Description

KEY RESPONSIBILITIES 1. Project & Implementation Support

Support enterprise technology implementations and enhancements (ERP and other core systems)

Participate directly in system configuration, data setup, testing, and go-live activities

Coordinate with vendors and implementation partners throughout project lifecycles

Assist with cutover planning and post-go-live stabilization

Business & Systems Analysis

Gather, document, and validate business and functional requirements

Translate operational workflows into system and integration requirements

Create process flows, current/future state maps, and gap analyses

Support prioritization of work based on business impact and readiness

Partner closely with Operations, Supply Chain, Finance, and IT stakeholders

Operational Understanding & Change Enablement

Develop strong understanding of café, kitchen, bakery, or commissary workflows

Support change management, training readiness, and adoption efforts

Ensure solutions align with how teams actually operate, not just theoretical models

Testing & Quality Assurance

Develop and execute test plans and test cases

Coordinate and support user acceptance testing (UAT)

Validate data accuracy, integrations, and end-to-end workflows

Track, triage, and help resolve defects and issues

QUALIFICATIONS & EXPERIENCE

Required

3-6 years of experience as a Business Analyst or Systems Analyst

Experience supporting operations-focused or enterprise systems

Strong requirements gathering and documentation skills

Comfortable working hands-on during implementations and go-lives

Excellent communication and stakeholder partnership skills

Preferred

ERP implementation experience (NetSuite, Oracle, SAP, Sage, etc.)

Experience in food service, hospitality, retail, or manufacturing environments

Exposure to inventory, recipe, production, or POS systems (e.g., Toast, Crunchtime)

Familiarity with Agile or hybrid delivery models

CORE COMPENTENCIES

Systems Thinking: Connects business needs to scalable technical solutions

Execution Focus: Drives work through configuration, testing, and launch

Stakeholder Partnership: Builds trust across IT and business teams

Analytical Rigor: Identifies gaps, risks, and dependencies early

Adaptability: Thrives in complex, fast-moving project environments

OUR BENEFITS & PERKS:

Competitive pay - ranging from $110,000 - $120,000 depending on experience.

401(k) (with a vesting match)

Health, dental and vision insurance

Paid vacation time and paid sick time

Free employee assistance program services

Free drinks and generously discounted meals

Exciting potential for growth

Tatte is an E-Verify employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Tatte Bakery & Cafe

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