Sales Operations Associate Manager

Zimmer Biomet • United States, United States • 2h ago

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Associate Manager, Sales Operations, is responsible for optimizing the success of the Sales team by managing day-to-day processes to ensure smooth operations within the department. The Associate Manager, Sales Operations identifies opportunities and risks within sales data and communicates to leadership. The Associate Manager, Sales Operations reports directly to the Chief Revenue Officer.

How You'll Create Impact

Support Sales Leadership to manage distributor contracts, including Sales Agency Agreements, incentive tracking, and territory alignment

Develop and maintain sales dashboards and reporting (revenue, pipeline, quota, territory performance)

Analyze distributor, regional, and account-level performance to identify trends, risks, and growth opportunities

Support sales forecasting by improving pipeline visibility and accuracy

Maintain data integrity across CRM and reporting systems, including quotas, pipeline, and performance metrics

Manage reporting cadence (weekly, monthly, quarterly), ensuring timely and accurate execution

Ensure accuracy of sales data, quotas, and performance tracking

Evaluate effectiveness of incentive programs and recommendations

Deliver strategic insights and recommendations to Sales Leadership (AVPs, VPs) to drive execution and performance improvement

Support territory and account performance analysis to improve planning and resource allocation

Support distributor approval process and contract documentation

Liaise with Accounting to manage order fulfillment, returns, and accounts receivable via tracking sales quotas and overriding commission payments

Expected base salary range is $100,000 - $125,000 with an added yearly bonus

What Makes You Stand Out

Minimum of 2+ years in a fast-paced, dynamic environment

Sales Operations experience

Effective data entry, attention to detail, and record keeping

Effective communication, organization, interpersonal skills

Your Background

Associate's degree

Healthcare experience

Physical Requirements

Travel Expectations

EOE/M/F/Vet/Disability

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