Director of Sales, Marketing & Events

Hyatt • Baltimore, MD • 11h ago

Description:

At Hyatt, we care for people so they can be their best.

Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it's a way of life.

We are looking for a dynamic and experienced Director of Sales, Marketing & Events to lead our property's Sales & Events operations. This leadership position plays a critical role in providing efficient service and meaningful experiences.

The ideal candidate will possess strong technical expertise, proven leadership capabilities, and a commitment to excellence in hospitality. If you're passionate about hotel sales and operations, sustainability initiatives, and team development, we invite you to join our team and contribute to a world-class guest experience.

Why Choose Hyatt?

At Hyatt, your success matters. We offer:

Competitive Salary: $140,000-160,000/base salary compensation package.

Health Benefits: Medical, dental, and vision insurance starting after just 30 days

Perks & Discounts:

Free and discounted room nights

Friends & family rates at Hyatt properties

Discounts on food and beverage

Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)

Work-Life Balance: Paid time off, including new child leave

Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan

Growth Opportunities: Tuition reimbursement and robust training programs

Everyday Conveniences: Complimentary meals for employees

What You'll Do Here:

The Director of Sales, Marketing & Events has direct oversight of the Sales and Event operations of the hotel. Responsibilities include the Sales, Marketing and Events Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales, catering and marketing channels to achieve hotel's revenue goals and increase market share performance.

The Director of Sales, Marketing and Events leads sales and event managers, trainees, interns, and administrative staff. They manage recruitment and hiring of sales and event services staff, training, managing and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director reports to the General Manager with oversight from the Regional Vice President of Sales and Events.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director is a highly visible role with exposure to Senior and Corporate leadership.

Qualifications:

Qualifications

Minimum 10 years or more of progressive Hotel Sales and Event Services experience (typically with Hyatt or in the Hotel industry) with at least 3 years of Director experience

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

Professional presentations skills

Must be a caring leader that builds trust and engagement by cultivating genuine relationships.

Innovative thinker that will challenge business processes and concepts in order to drive results.

Must be creative and strategic in developing marketing/advertising campaigns and be managing various social media platforms

Clear, concise written and verbal communication skills

Excellent organizational and time management skills

Must be proficient with computers as well as Microsoft Word, Excel and the internet

Comfortable with sales and revenue systems/programs

Flexible to work some nights and weekends, when necessary, based on business and staffing needs

Why You'll Love Working Here:

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it's career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow . If you're ready to deliver exceptional service and exceed expectations, we're ready for you.

Apply Today and start your journey with a brand that is redefining hospitality through care, compassion, and innovation. At Hyatt, you'll not only build your career, you will also build a future.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-MD-Baltimore

Organization: Hyatt Regency Baltimore Inner Harbor

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: BAL003456

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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