Workforce Management Forecaster

ULINE INC • Kenosha, WI • 8h ago

JOB REQUIREMENTS: Workforce Management Forecaster Kenosha Branch 12355
Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline.
As a Workforce Management Forecaster, you\'ll use data-driven insights
to guide workforce planning for Customer Service teams across Uline\'s
15 North American locations. Join a high-performing team that takes
pride in accuracy and ensures we deliver a best-in-class customer
experience. Careers Packed with Potential. Backed by 45+ years of
success, Uline offers opportunities to grow your career with stability
you can count on. Position Responsibilities Develop and maintain
forecasts for 1000+ Customer Service employees, ensuring teams are
staffed to meet customer demand. Analyze customer demand, order volume
and sales trends using weighted averages, indexing, seasonality and
trend analysis to guide staffing plans. Monitor forecast performance and
refine planning approaches to improve accuracy and support operational
goals. Conduct root cause analyses to identify workforce management
forecasting and scheduling process improvements. Effectively communicate
data trends and expected outcomes to leadership, including senior
management. Minimum Requirements High school diploma or equivalent.
Bachelor\'s degree preferred. 2+ years of forecasting experience.
Experience with workforce management scheduling software preferred. 3+
years of Excel experience with strong knowledge of formula definitions.
Detail-oriented with strong problem-solving, analytical and
time-management skills. Benefits Complete health, dental and vision
coverage and 401(k) with 6% match starting day one! Multiple bonus
programs. Paid holidays and generous paid time off. Tuition Assistance
Program that covers professional continuing education. Employee Perks
Cafe featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities. About Uline Uline, a
family-owned company, is North America\'s leading distributor of
shipping, industrial, and packaging materials with over 10,000 employees
across 15 locations. Uline is a drug-free workplace. All new hires must
complete a pre-employment hair follicle drug screening. All positions
are on-site. #LI-CB2 #CORP (#IN-PPCS) #ZR-HQCS Our employees make the
difference and we are committed to offering exceptional benefits and
perks!Explore Uline.jobs to learn more! EEO/AA Employer/Vet/Disabled
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/E0C9C5EB25D34636

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