Customer Service Specialist

Sherwin-Williams Company • Johnstown, PA • 43min ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #701806, located at: 1226 Scalp Ave, Johnstown, PA 15904

Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Build productive trust relationships with wholesale and retail customers

Process sales transactions accurately and consistently with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Minimum Requirements:

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Must have a valid, unrestricted Driver's License

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have at least a High School diploma or GED

Have at least one (1) year of experience working in a delivery, retail, or customer service position

Have previous work experience selling paint and paint-related products

Have previous work experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish

SHWSales

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.VEVRAA Federal Contractor requesting priority referral of protected veterans.

Similar Jobs

Seed Applied Technology Technical Sales Manager

Corteva Agriscience • Indiana, Indiana • 45min ago

Management & Administrative

The Technical Sales Manager for Seed Applied Technology will support the Environmental Solutions team. The role will be responsible for selling, positioning and educating seed applied technology products with U.S. distri...

45min ago

Go to Apply

Application Specialist - Deposit Services - Relationship Management

First Commonwealth Bank • Indiana, PA • 7h ago

Management & Administrative

Maintain the integrity and quality of accounts through processing requests for name changes, address changes, statement changes, charging off accounts, and other miscellaneous updates provided from the Offices and the Po...

7h ago

Go to Apply

Account Manager SMB- Business Sales

Verizon Communications, Inc. • Indiana, PA • 1d ago

Management & Administrative

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l...

1d ago

Go to Apply

Customer Service Representative

WHEELER FLEET SOLUTIONS • Somerset, PA • 2d ago

Management & Administrative

SUMMARY: The overall purpose of the Customer Service role is to process all aspects of customer service and providing sales team support. The purpose of this position is to represent Wheeler in a professional and expert...

2d ago

Go to Apply

Deposit Services Manager

S & T Bank • Indiana, PA • 5d ago

Management & Administrative

Assumes responsibility for staffing, planning, directing, and controlling the bank's Deposit Services department. Responsibilities: Assumes responsibility for the efficient and effective control of all tasks assigned to...

5d ago

Go to Apply

Application Specialist - Deposit Services - Balancing

First Commonwealth Bank • Indiana, PA • 6d ago

Management & Administrative

**Candidate must reside in PA or OH to be eligible for Telecommuting. Responsible for identifying and clearing any exceptions and aged reconcilement items in a timely manner and adhering to the internal aged item escalat...

6d ago

Go to Apply

Sales Manager

Aaron's Inc • Indiana, PA • 1w ago

Management & Administrative

Sales Manager The salary range for this role is $13.00 to $15.00 per hour*. This position is also eligible for incentive pay based on performance. Aaron's Sales Managers are crucial to the customer service experience in...

1w ago

Go to Apply

Project Purchasing Manager - Data Center

Cupertino Electric • Indiana, Indiana • 1w ago

Management & Administrative

Posting Title: Project Purchasing Manager - Data Center Reports To: Manager, Divisional Purchasing Location: Olive Township, IN Salary Range: $63,000 to $98,000 Final determination of a successful candidate's starting pa...

1w ago

Go to Apply

Customer Service Representative

Conduent • Indiana, Indiana • 1w ago

Management & Administrative

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of...

1w ago

Go to Apply

Customer Service Associate II

Dollar Tree • Somerset, PA • 1w ago

Management & Administrative

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)