Exit Booth Agent - PDX

Enterprise Mobility • Portland, OR • 43min ago

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $19 / hour.

This position is located at 7240 NE Airport Way, Portland, OR 97218.

We offer:

Paid time off

Employee rental car discounts

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Available Schedules:

Sat-Wed 9am-5:30pm

Tues-Sat 10am-6:30pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

Prepare all rental documents accurately and completely

Verify car information and VIN number for security and car control

Provide additional service to Emerald Aisle members by offering our refueling option

Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers

Provide all customers with undivided attention while assisting them at the exit booth

Make eye contact and greet all customers

Thank customer at the conclusion of all transactions

Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Seek to improve job performance through self-assessment, skill development, training and goal setting

Maintain a regular and reliable level of attendance and punctuality

Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

High School Diploma or G.E.D. required

Must have a minimum of 1 year prior customer service retail or administrative support experience

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI)

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Apart from religious observation, must be able to work the following shift/schedule:[ Sat-Wed 9am-5:30pm] [ Tues-Sat 10am-6:30pm]

Must be at least 18 years old

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

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