e-COMMERCE/CLERK

Kroger Family of Companies • Vancouver, WA • 3h ago

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness

Adhere to local, state, and federal laws, food safety procedures, and company guidelines

Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones

Initiate and complete selection process for customers' on-line orders

Read and follow directions given in the note section

Ensure quality and freshness of all items chosen

Communicate with customers via a portable phone and respond to calls in a professional and timely manner

Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars

Process the orders through the point of sale (POS) system

Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

Scan and bag orders on the go while following all bagging standards

Communicate any substitutions or exceptions to customer's order at time of pick-up

Maintain organization and cleanliness of staging areas and equipment

Report pricing, scanning, and item location discrepancies and invalid temperature @types to the store e-Commerce supervisor

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair

Perform required opening and closing procedures

Learn and adapt to new and improved processes

Assist in training new e-Commerce team members

Meet/exceed productivity standards

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

Ability to work without supervision

Ability to read shelf tags

Excellent oral/written communication skills

Basic math skills (i.e., counting, addition, and subtraction)

DESIRED

Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

$17.38 - $23.15 per hour

Similar Jobs

Life Sciences Distribution & Logistics Transformation Consultant

Accenture • Beaverton, OR • 3h ago

Management & Administrative

Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, brin...

3h ago

Go to Apply

Client Service Coordinator

Banfield Pet Hospital • Tigard, OR • 3h ago

Management & Administrative

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Passionate Customer Service Professional Needed. M...

3h ago

Go to Apply

HOME HARDLINES/LEAD CLERK

Kroger Family of Companies • Wood Village, OR • 5h ago

Management & Administrative

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the depar...

5h ago

Go to Apply

Account Manager IV, Client Service Management

Kaiser Permanente • Portland, OR • 20h ago

Management & Administrative

Note: Work location is remote (e.g. home address), per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer sites. Residency required in the primary locati...

20h ago

Go to Apply

Account Manager II

Kaiser Permanente • Portland, OR • 20h ago

Management & Administrative

20h ago

Go to Apply

SAP Sales Capture Senior Manager - Resources

Accenture • Beaverton, OR • 21h ago

Management & Administrative

The Senior SAP Sales Professional is a seasoned, outcomes-driven sales leader responsible for owning and winning competitive SAP opportunities from Phase 0 through contract execution. This individual serves as the primar...

21h ago

Go to Apply

SAP Sales Capture Senior Manager - Products

Accenture • Beaverton, OR • 21h ago

Management & Administrative

21h ago

Go to Apply

Supply Chain and Engineering Consulting - Logistics & Fulfillment (JTG) Manager

Accenture • Beaverton, OR • 1d ago

Management & Administrative

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention p...

1d ago

Go to Apply

Enterprise Operating Model Senior Manager

Accenture • Beaverton, OR • 1d ago

Management & Administrative

1d ago

Go to Apply

Receptionist /Sales Support

Farwest Steel Corporation • Vancouver, WA • 1d ago

Management & Administrative

? ? Hello prospective employee, we appreciate you taking the time to learn about Farwest and this Receptionist/Sales Support position. About Farwest: Farwest Steel Corporation has been the preeminent metal solutions choi...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)