Production Manager (Final Operations)

R H Sheppard Co Inc • Hanover, PA • 5h ago

ESSENTIAL DUTIES:

Leads daily Level 3 DMS (Daily Management System) meetings, facilitating escalation and cross-functional alignment.

Oversees execution of production plans across multiple lines/shifts to ensure performance targets (Safety, Quality, Delivery, Cost, OEE, and KPS) are met or exceeded.

Serves as mentor, coach, and escalation point for Production Team Leaders and Line Leaders; provides guidance on problem-solving, shift coverage, training gaps, and personnel development.

Analyzes production data and KPIs to identify trends and drive corrective actions through structured problem-solving.

Leads cross-shift coordination to ensure smooth handoffs, consistent processes, and seamless flow of information.

Champions continuous improvement initiatives, kaizen events, and 5S audits in partnership with Engineering, Maintenance, and Quality.

Collaborates with Value Stream Leaders on workforce planning, production strategy, and execution of improvement roadmaps.

Ensures consistent application of standardized work, visual controls, and best practices across all teams and shifts.

Supports onboarding, skills development, and cross-training to build high-performing, flexible teams.

Drives accountability and ownership for safety practices, housekeeping, and employee engagement.

Coordinates manpower across departments and shifts to ensure optimal coverage and minimize downtime.

Provides performance feedback, coaching, and disciplinary support for PTLs and frontline team members in collaboration with HR.

Acts as a key contributor in hiring decisions, employee reviews, and departmental development planning.

Promotes and leads with the organization's core values and vision, inspiring a culture of collaboration, and continuous improvement.

Performs other duties as assigned, including interim coverage for other plant leadership roles.

CORE COMPETENCIES:

Strategic Leadership: Guides multiple teams with a future-focused mindset; able to align daily execution with broader business objectives.

Action oriented: Demonstrates ownership in solving process and compliance issues

Mentorship & Development: Coaches, develops, and evaluates PTLs and other leaders, supporting growth and succession planning.

Accountability: Demonstrates ability to take responsibility and maintains sense of ownership and follow through on commitments. Sets high standards of performance.

Resilience & Adaptability: Maintains poise under pressure, adapts to change, and inspires others to follow.

Communication: Demonstrates ability to convey and distribute information effectively and encompass strong speaking, presentation, written and listening skills. Ability to create an environment for open communication and communicates clearly across departments. Effectively cascades information, facilitates two-way dialogue, and ensures alignment across shifts and functions.

Teamwork: Demonstrates ability to work well with others to accomplish common goals and build a positive climate and trusting relationships within teams.

Leadership: Demonstrates ability to give direction, motivate, manage and reward performance, provide constructive feedback and foster individual professional development. Trains and guides operators to follow standard operating procedures and compliance guidelines

Reliability: Demonstrates dependability, accountability and trust. Follows processes and meets commitments. Delivers consistent process performance and regulatory documentation

Decision-making: Demonstrates ability to discover opportunities in challenges, seek profit and sustainable growth. Balances short-term priorities with long-term improvements; uses data to make sound and timely decisions.

WORKING ENVIRONMENTAL CONDITIONS:

May be exposed to moderate heat, light dust, fumes, extreme temperatures, noise and hazards such as electrical shock or gases.Some outside assignments could involve exposure to adverse weather conditions. Adequate hearing protection is required for 85 decibels and above.

SUPERVISORY RESPONSIBILITY:

This position has direct supervisory responsibilities.

SCHEDULE:

This management position supports Production Supervisors and teams working Sunday through Thursday night shifts and Monday through Friday day shifts. The incumbent may adjust their schedule to best suit production targets and needs of their teams.

The demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Requirements

QUALIFICATIONS:

Associate degree or higher preferred; High School Diploma/GED and extensive supervisory manufacturing experience accepted

Minimum 3-5 years of leadership experience in a manufacturing or production environment, including direct supervision of teams

Demonstrated success in leading team-based manufacturing operations

Strong working knowledge of Lean Manufacturing Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint, Teams)

Experience with performance reviews, employee development plans, and interviewing/hiring Excellent organizational, interpersonal, and communication skills

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