Customer Support Representative / Scale Attendant
Location: Angleton, TX 77515
Industry: Waste Management
Job Type: Full-Time (Temp-to-Hire)
Schedule: Monday - Friday, 5:15 AM - 2:30 PM (with rotating weekends)
Pay & Benefits: $18 hr / Full-time hours,
Position Overview
We are seeking a detail-oriented and dependable Scale Attendant / Customer Support Representative to join our team at our landfill site in Angleton, TX. In this role, you will be responsible for checking trucks in and out, accurately processing incoming and outgoing vehicles, recording weights, handling customer transactions, and maintaining precise documentation.
This position serves as an essential point of contact for drivers, customers, and site personnel while ensuring scale house operations run efficiently, professionally, and in compliance with company standards.
Key Responsibilities
Scale House Operations: Operate scale house equipment to accurately weigh incoming and outgoing vehicles.
Data Entry & Processing: Enter customer, vehicle, material, and weight information into the computer system. Prepare and verify tickets, manifests, receipts, and required documentation.
Customer Service: Provide professional and courteous service to drivers and visitors; answer phone inquiries and direct customers appropriately.
Compliance & Safety: Identify weight, billing, or documentation discrepancies. Report unacceptable or hazardous materials following company and environmental safety guidelines.
Site Communication: Coordinate with landfill operations personnel regarding incoming loads and special delivery circumstances.
General Administration: Process payments, maintain transaction records, keep files organized, and maintain a clean, organized scale house environment.
Qualifications & Skills
Education: High School Diploma or equivalent required.
Experience: Previous experience in a scale house, landfill/waste industry, customer service, data entry, or cash handling is a plus.
Technical Skills: Proficient with computers, email, and Microsoft Office; ability to quickly learn proprietary scale and billing software.
Core Competencies: Strong attention to detail, basic math skills, excellent verbal/written communication, and solid multitasking capabilities in a fast-paced setting.
Work Environment Adaptability: Ability to work independently and as part of a team while operating in varying weather conditions and outdoor environments around heavy equipment.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job @type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
