Koniag IT Systems, LLC a Koniag Government Services company, is seeking an A/V Systems Engineer to support KITS and our government customer Washington, DC. This position requires the candidate to be able to obtain a Public Trust.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The A/V Systems Engineer provides advanced technical support for the design, integration, operation, and sustainment of CLIENT's enterprise audio/visual and conferencing capabilities across all CLIENT facilities. Working under the direction of the A/V Lead Systems Integrator, this individual supports the delivery of reliable, high-quality audiovisual experiences for CLIENT staff, leadership, and executive engagements, including conference room technology, digital signage, and executive briefing environments.
This role requires solid technical expertise in enterprise A/V systems, the ability to work independently on moderately complex A/V problems, and the capacity to serve as a qualified backup to the A/V Lead Systems Integrator when needed. The A/V Systems Engineer contributes to A/V project planning and execution, supports incident resolution, and ensures minimal service interruptions across CLIENT's audiovisual environment.
This role requires a strong blend of technical A/V knowledge, customer service skills, and the ability to work effectively in a fast-paced, mission-driven federal environment where executive-level engagements demand flawless audiovisual performance.
Key Responsibilities:
A/V Systems Integration & Operations:
Provide advanced technical support for the integration, configuration, and sustainment of enterprise A/V and conferencing systems across CLIENT facilities
Support maintenance and operation of conference room technology, digital signage systems, and executive briefing environments
Assist in the integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management
Support planning and execution of A/V infrastructure upgrades, refreshes, and new installations under the direction of the A/V Lead Systems Integrator
Maintain A/V system documentation, diagrams, and configuration records in the Government ITSM platform and knowledge base
Serve as a qualified backup to the A/V Lead Systems Integrator during leave, training, or other absences to ensure 100% coverage continuity
Executive & Priority Event Support:
Provide direct, hands-on technical support for executive-level meetings, briefings, and high-priority events
Coordinate with the A/V Lead Systems Integrator and CLIENT event coordinators to prepare A/V systems in advance of scheduled engagements
Execute pre-event testing and validation procedures to minimize the risk of service interruptions
Maintain on-call availability outside core business hours to support executive engagements and priority events as needed
Provide responsive on-site and remote support during active executive events and high-visibility meetings
Incident Management & Troubleshooting:
Diagnose and resolve A/V system incidents and integration issues independently for moderately complex problems
Escalate complex or cross-domain A/V incidents to the A/V Lead Systems Integrator as appropriate
Coordinate with network, Microsoft infrastructure, and NOC teams to resolve A/V incidents requiring cross-functional support
Manage A/V incident records on the Government ITSM platform, ensuring accurate and complete documentation
Follow and contribute to A/V troubleshooting runbooks, escalation procedures, and knowledge base articles
Microsoft Teams & Collaboration Platform Support:
Support integration, configuration, and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities
Coordinate with the Microsoft Infrastructure team to support proper configuration and management of Teams-based A/V endpoints
Assist in troubleshooting and resolving Microsoft Teams-related A/V issues
Stay current on Microsoft Teams Rooms updates, features, and best practices
Required Qualifications:
Experience:
Minimum 3-5 years of hands-on enterprise A/V systems integration and operations experience
Demonstrated experience supporting enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems
Experience providing A/V support for executive-level engagements and meetings in a professional environment
Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms
Experience in a Federal or private-sector enterprise environment of comparable scale and complexity
Technical Expertise:
Solid proficiency in:
Enterprise A/V system integration and operations
Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech)
Digital signage systems and management platforms
Microsoft Teams Rooms configuration and support
A/V over IP technologies and transport protocols
Display technologies (LED, LCD, projection systems)
Audio systems (DSP configuration, microphone arrays, speaker systems)
Working knowledge of:
Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast)
Microsoft 365 and Teams administration as it relates to A/V endpoints
ITSM platforms (e.g., ServiceNow)
IT security principles applicable to A/V systems
ITIL 4 change and incident management practices
Required Certifications (Must be current and unexpired throughout performance):
Certified Technology Specialist (CTS) - AVIXA (required)
CTS-I (Certified Technology Specialist - Installation) (preferred)
Additional preferred certifications:
Crestron Certified Programmer or equivalent manufacturer certification
Microsoft Teams Rooms certification or equivalent
Extron Control Professional certification
CompTIA Security+ or equivalent
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details
Job Family Engineering
Job Function Audio Visual Engineer
Pay Type Salary
Hiring Min Rate 100,000 USD
Hiring Max Rate 120,000 USD
