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HR Specialist - Leave Analyst (Remote)

System One • Charlotte, NC • 15h ago

Type: 3 Month Contract

Compensation: $30.00/hr

Work Model: Remote - offsite

Hours: 40.0

System One is seeking an HR Specialist (Leave Analyst) to join our team for a remote opportunity!

Responsibilities

Administer leave programs in compliance with federal, state, and local regulations, including FMLA, Disability, ADA/ADAAA, USERRA, and applicable paid leave laws.

Collaborate with HR, Employee Relations, managers, and employees in the interactive process to support reasonable accommodation requests and return-to-work planning.

Oversee the return-to-work process and coordinate with manager, talent leader, and employee relation functions

Generate and distribute reports to functional areas relating to leave of absence

Conduct HR operational transactions in the HR systems and applications that support disability cases

Resolve employee questions and issues in a timely manner

Project manage prompt and complete resolution of technical challenges, collaborating with other teams to get the job done effectively and efficiently.

Serve as an informational resource for leave and disability

Partner with leave and disability vendors to monitor claim activity, resolve escalations, ensure adherence to service level agreements, and provide positive employee experience.

Proactively identify policy and process improvement opportunities to deliver enhanced customer services to the organization

Back up other HR Central team members, as needed

Perform additional HR tasks and/or special projects, as assigned.

Manage an assigned caseload of leave and disability cases from intake through return-to-work, ensuring timely administration and regulatory compliance.

Requirements

Associate's degree in human resources or related field.

Minimum one year of LOA administration experience

Minimum three years of customer service experience

Working knowledge of federal and state leave laws.

Experience with HRIS platforms such as Workday preferred.

Strong foundational knowledge of HR, Benefits and Payroll concepts and ability to learn and retain policies and business processes.

Ability to work 8:00 am to 6:00 pm Eastern, Monday through Friday.

Ability to learn and use technology to perform job requirements, including MS Office, Workday, CostPoint, TESS, Chat platform, and case management via Service Cloud/Salesforce.

Strong time management, organizational and prioritization skills

Excellent communication skills and customer service orientation

Ability to work independently and as part of a team

Resilience and ability to work under pressure while maintaining a positive attitude

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

M-1

LI-EB1

Ref: #236-Eng Pasadena

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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