Back to Jobs search

BMV Customer Service Representative 2

State of Indiana • Shelbyville, IN • 1d ago

Date Posted: Aug 20, 2026

Requisition ID: 482589

Location:

Shelbyville, IN, US, 46176

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.

Role Overview:

Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers.

This role serves at the Shelbyville, Indiana, BMV Branch Location. Branch hours are:

Sunday: Closed

Monday: Closed

Tuesday: 9:00 am - 6:30 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: 9:00 am - 12:30 pm

Salary:

The salary for this position traditionally starts at $31,668.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Administer skills tests and evaluate driving skills.

Assist customers with vehicle/watercraft titles and registration needs.

Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.

Attend training classes and/or take certification tests as required.

Maintain privacy of customer and all related records.

Substitute for Customer Service Representatives as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Required:

High school dipoma or equivalent.

Must be 21 years of age or older.

Must possess a valid driver's license for at least the preceding 12 month period.

Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury.

Additional qualifications:

Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.

Customer service experience.

Ability to relate tactfully, but decisively to all @types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience.

Must be familiar with the operations of all @types of motor vehicles.

Working knowledge of Indiana driving laws.

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Able to perform essential functions with or without reasonable accommodation.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Administrative Clerk_Shift_1

Neovia Logistics • Greenwood, IN • 6h ago

Management & Administrative

JOB SUMMARY Shift: Monday-Friday | 10:00 AM - 6:00 PM Pay rate: $19 - $20.00 Location: 305 Chaney aVe Suite C, Greenwood, In 46143 This role is based in a warehouse settings The Warehouse Clerk plays a key role in suppor...

6h ago

Go to Apply

Talent Acquisition Administrative Assistant

ManpowerGroup • Columbus, IN • 8h ago

Management & Administrative

Our client, a leader in the manufacturing industry, is seeking a Talent Acquisition Administrative Assistant to join their team. As a Talent Acquisition Administrative Assistant, you will be part of the recruitment suppo...

8h ago

Go to Apply

Project Manager Associate

State of Indiana • Greenfield, IN • 12h ago

Management & Administrative

Project Manager Associate Date Posted: Aug 21, 2026 Requisition ID: 482640 Location: Greenfield, IN, US, 46140 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers...

12h ago

Go to Apply

Client Services Coordinator

Robert Half • New Palestine, IN • 1d ago

Management & Administrative

Description We are looking for a Client Services/ Account Management Coordinator to support customer accounts and help ensure service needs are handled efficiently in New Palestine, Indiana. This Contract position is ide...

1d ago

Go to Apply

Foster Care Case Manager

State of Indiana • Greensburg, IN • 1d ago

Management & Administrative

Foster Care Case Manager Date Posted: Aug 20, 2026 Requisition ID: 482513 Location: Greensburg, IN, US, 47240 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers i...

1d ago

Go to Apply

MANAGER, PRACTICE OPERATIONS

Decatur County Memorial Hospital • Greensburg, IN • 1w ago

Management & Administrative

Join the Team at Decatur County Memorial Hospital At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider-we are a trusted community partner committed to improving the health and well-being of...

1w ago

Go to Apply

(USA) Area Manager

Walmart • Greenfield, IN • 1w ago

Management & Administrative

Position Summary... What you'll do... Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling assigning duties andcoordinating workloads in order to ac...

1w ago

Go to Apply

(USA) Developmental Technician, Facility Services HVAC/R

Walmart • Greenfield, IN • 1w ago

Management & Administrative

Position Summary... What you'll do... Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce across local retail stor es and is actively recruiting...

1w ago

Go to Apply

Customer Service Representative

Kelly Services • Greenfield, IN • 1w ago

Management & Administrative

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Customer Service Representative to work at a premier logistics company in Greenfield, IN. We're here every step of the way...

1w ago

Go to Apply

Area Manager II

Amazon • Greenwood, IN • 1w ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)