Back to Jobs search

Customer Service Representative

Kelly Services • Brea, CA • 48min ago

Customer Service Representative (CSR)

Location: Brea, CA

Pay: $27/hour

Schedule: Monday-Friday (+ 1 day work from home) 8am-430pm

Training Schedule: 2 weeks at 6am-230pm

Type: Long-Term Temporary Assignment

Position Summary

We are seeking a customer-focused Customer Service Representative to handle incoming calls, process orders, create cases in Microsoft Dynamics CRM, and resolve customer inquiries and issues while maintaining accurate customer information.

Key Responsibilities

Answer calls, take messages, and create CRM cases.

Process orders and fulfill customer requests accurately.

Research and resolve customer issues, escalating when needed.

Maintain accurate customer and database information.

Meet individual performance goals and team KPI targets.

Participate in special projects as assigned.

Qualifications

2+ years of customer service experience in a service environment.

High school diploma or equivalent; some college preferred.

Experience with Microsoft Office, SAP, and Microsoft Dynamics CRM .

Strong communication, listening, multitasking, and problem-solving skills.

Positive, flexible, team-oriented, and able to work independently.

Medical device/dental implant knowledge is a plus.

Strong attention to detail with a commitment to maintaining less than a 1% error rate.

Ideal Candidate

The ideal candidate is a dependable, adaptable, and customer-focused professional who thrives in a fast-paced environment. You should be comfortable managing multiple priorities, communicating with customers and internal teams, learning new systems, and taking ownership of issues from start to resolution.

If you are an experienced customer service professional with strong communication skills and a commitment to accuracy, we encourage you to apply. Thank you!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Similar Jobs

Field Account Manager, Redi Carpet

HD Supply • Ontario, CA • 45min ago

Management & Administrative

Build Relationships. Drive Growth. Represent the Best in Multifamily Flooring. Join Redi Carpet, the industry leader trusted by multifamily communities for exceptional flooring solutions, outstanding service, and dependa...

45min ago

Go to Apply

Customer Service Representative

Crash Champions • Ontario, CA • 50min ago

Management & Administrative

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp...

50min ago

Go to Apply

Note Sale Manager

U.S. Bank • Los Angeles, CA • 1h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1h ago

Go to Apply

Growth Platforms - Specialized Relationship Executive, Supply Chain Cluster (Manager) - C_MAT

Deloitte • Los Angeles, CA • 3h ago

Management & Administrative

The Team The Clients and Markets Acceleration Team's (CMAT) Growth Platforms Team is comprised of professional relationship managers, marketers, and architects dedicated to driving successful technology relationships. Wi...

3h ago

Go to Apply

Growth Platforms - Specialized Relationship Executive, Supply Chain Cluster (Manager) - C_MAT

Deloitte • Costa Mesa, CA • 3h ago

Management & Administrative

3h ago

Go to Apply

ADMINISTRATIVE MANAGER 11, ISD (Energy Management)

The County of Los Angeles • Los Angeles, CA • 4h ago

Management & Administrative

ADMINISTRATIVE MANAGER 11, ISD (Energy Management) Print ( https://www.governmentjobs.com/careers/lacounty/jobs/newprint/5434966 ) Apply ? ADMINISTRATIVE MANAGER 11, ISD (Energy Management) Salary $132,009.36 - $205,301....

4h ago

Go to Apply

ADMINISTRATIVE MANAGER 13, ISD (Division Manager - Custodial & Landscaping Services)

The County of Los Angeles • Los Angeles, CA • 4h ago

Management & Administrative

ADMINISTRATIVE MANAGER 13, ISD (Division Manager - Custodial & Landscaping Services) Print ( https://www.governmentjobs.com/careers/lacounty/jobs/newprint/5396771 ) ? ADMINISTRATIVE MANAGER 13, ISD (Division Manager...

4h ago

Go to Apply

Principal Manager, System Operations

Southern California Edison • Ontario, CA • 5h ago

Management & Administrative

Join the Clean Energy Revolution Become a Principal Manager, System Operations at Southern California Edison (SCE) and build a better tomorrow. You will be accountable for ensuring the safe, compliant, and efficient and...

5h ago

Go to Apply

Administrative Assistant

Robert Half • Los Angeles, CA • 6h ago

Management & Administrative

Description We are looking for an Administrative Assistant to support data operations and general office coordination for a team in Los Angeles, California. This Long-term Contract position is ideal for someone who is hi...

6h ago

Go to Apply

Part-Time Administrative Assistant

Robert Half • Los Angeles, CA • 6h ago

Management & Administrative

Description Temporary Assignment | August-December 2026 Part-Time | 4-5 Hours Per Day | Monday-Friday Onsite | Flexible Daytime Schedule We are seeking a polished, organized, and detail-oriented Administrative Assistant...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)