Customer Service Specialist

Sherwin-Williams • Biddeford, ME • 1d ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #705467, located at: 420 Alfred St, Biddeford, ME04005

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Customer Service Representative

UnitedHealth Group • South Portland, ME • 4h ago

Management & Administrative

Requisition number: 2379206 Job category: Customer Services $1,500 Sign-On Bonus for External Candidates This position is Remote in ME or TX. You will have the flexibility to work remotely* as you take on some tough chal...

4h ago

Go to Apply

City of Portland - Airport Operations Manager

Maine Employer • Portland, ME • 8h ago

Management & Administrative

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1373480 City of Portland - Airport Operations Manager Aviation & Transportation Department Portland...

8h ago

Go to Apply

Administrative Assistant

Robert Half • South Portland, ME • 9h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to support daily office operations for a financial services organization in South Portland, Maine. This Long-term Contract position is onsite and...

9h ago

Go to Apply

Administrative Assistant

Robert Half • South Portland, ME • 9h ago

Management & Administrative

9h ago

Go to Apply

Account Manager - Accelerated Sales Program

White Cap • Portland, ME • 11h ago

Management & Administrative

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus...

11h ago

Go to Apply

Center Manager PT or OT-up to a $20k sign on bonus!

Select Medical • Portland, ME • 1d ago

Management & Administrative

Overview Position: Outpatient Center Manager-PT or OT Location: Portland, ME Schedule: Monday through Friday Compensation: Salary is $80k to $100k based on experience Incentives: Sign on bonus up to $20k and student debt...

1d ago

Go to Apply

School-Year Administrative Assistant - Biddeford Middle School

Biddeford Schools • Biddeford, ME • 2d ago

Management & Administrative

School-Year Administrative Assistant - Biddeford Middle School JobID: 3273 Position Type: Secretarial or Business Office Staff/ Administrative Assistant Date Posted: 8/17/2026 Location: Biddeford Middle School Date Avail...

2d ago

Go to Apply

Seasonal Customer Experience Representative - Monthly Bonus!

ManpowerGroup • Portland, ME • 2d ago

Management & Administrative

Seasonal Customer Experience Representative - Monthly Bonus! Pay Rate: $19 per hour + $300-$500 monthly bonus potential Schedule: 11am to 7:30pm & 9am to 6pm (other shifts may be available) Assignment Length: Seasona...

2d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Biddeford, ME • 3d ago

Management & Administrative

1871648BR Title: Customer Service Associate - Temporary Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous,...

3d ago

Go to Apply

Customer Service Associate

Walgreens • Biddeford, ME • 3d ago

Management & Administrative

1871650BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, frien...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)